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Anveo ASP Config Results in Service Not Configured

Started by swreg, March 20, 2014, 05:45:19 AM

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swreg

Just signed up for Anveo through Obitalk's Approved Service Providers option.  Sign-up was seamless but it results in a "Service Not Configured" status.  Reprovisioning does not solve the problem; same error.  Has anyone run into this issue or know of a solution?  The only thing I can think of is that E911 is not configured on my account since I selected a country other than USA or Canada during signup.  Disabling E911 on the SP did not resolve the problem either.

Thanks,
Oliver

swreg

Solved.  I had reset the OBi202 multiple times but still received this error.  Finally deleted the device from  Obitalk and added it again.  Anveo provisioning worked after this.

AlanB