Another thought: this thread title is "... not working most times" -- I haven't found that to be the case, myself. There have been some glitches, including DTMF beeps from vocals, a few call cutoffs, and a bit of latency over the past few months (from what I understand, things that can be expected from most lower cost VOIP providers), but mostly it works pretty well up until this outage. Here's hoping it was just a server crash or attack that can be prevented in the future!