Quote from: LogHome on April 05, 2021, 04:00:40 PM
So, do you think getting a replacement will make any difference?
NO.There is nothing on your end that is responsible for your device's failure to register to the portal via **5. It is the same problem everyone else has reported. Your device is not defective, and there are no special settings needed, nor any settings that will make a difference.
Just keep trying.
Start the **5xxxx procedure. Keep re-entering the SAME CODE every few seconds during the timer countdown. Don't keep restarting/requesting a new code. After it times out, just let it sit there, untouched for a while ("while" meaning longer than 5 minutes, less than an hour). Then, start over with a new **5xxxx code. Eventually, after you have given up all hope, it will work.
If you don't want to deal with this hassle, then return the device; otherwise, there is no need to keep posting more questions about this.