Started by tome, September 04, 2011, 08:28:21 AM
Quote from: tome on September 04, 2011, 08:28:21 AMI had read that it was possible to dial 800 numbers (i.e., 800-555-1212) through SipBroker with CallCentric. I have the digit map **275*x. which is supposed to get me to SipBroker. If I pick up the phone and dial **275*18005551212 I get a fast busy. Do I have to set something up on my Obi to access SipBroker (besides the digit map)?
Quote from: tome on September 04, 2011, 08:28:21 AMIf I dial it directly from CallCentric **218005551212 I am told it is a special services number and not reachable from CallCentric. What am I doing wrong?
Quote from: RonR on September 04, 2011, 09:59:17 AMI believe you have SP1 set as your PrimaryLine.When you dial **275*18005551212, you're trying to send 75*18005551212 to Callcentric, which isn't allowed by any of your ITSP Profile B DigitMap rules and wouldn't be accepted by Callcentric anyway.Since the Callcentric format to make a SIP Broker call is **275* + number, you need to dial **2**275*18005551212.
Quote from: RonR on September 04, 2011, 10:14:25 AMWhen you dial **2**275*18005551212, what is shown as being sent to SP2 in your Call History?
Quote from: RonR on September 04, 2011, 10:14:25 AMThe OBi uses the concept of having a PrimaryLine where all calls go by default. If you want to use an alternate trunk, you must specify that trunk using **n. It's possible to come up with an SP1 DigitMap that will detect sequences like **275*xx. and automatically redirect them to SP2. For example, many users have US calls go out Google Voice (SP1) by default and international calls go out VoIP (SP2) by default, but you have to configure your PrimaryLine DigitMap in order for this to occur.
Quote from: RonR on September 04, 2011, 10:40:03 AMSip Broker isn't currently accessing 18005551212. Try another 800 number such as **2**275*18003472683.
Quote from: tome on September 04, 2011, 10:24:37 AMThis isn't really critical, but I have heard that GV will not complete some 800 numbers so I was toying with the idea of using CallCentric.
Quote from: tome on September 04, 2011, 10:43:12 AMWhy wouldn't SIP Broker be able to access that (or any) 800 number?
Quote from: RonR on September 04, 2011, 10:50:36 AMI have a Voice Gateway set up that handles all my toll-free calling using a SIP URI to IdeaSip (who welcomes toll-free calls from anyone).
Quote from: Blacky on September 04, 2011, 12:54:02 PMI just called 800-555-1212 with my obi through gv and had no problem with any other toll free numbers am I going to have issues with calling toll free numbers?