News:

On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT

Main Menu

CircleNet would like to introduce ourselves to the Obi world

Started by Sam_from_CircleNet, April 08, 2014, 10:35:12 AM

Previous topic - Next topic

QBZappy

Sam_from_CircleNet,

Quote from: KAura on May 08, 2014, 08:52:21 PM

but I've been nothing but impressed so far.

Sam, what did I say about this. Give service (and a fair price) above and beyond what is expected in a transparent way and people will reward you with compliments and more business opportunities. Nice to see that your are earning the respect of your clients.

It looks like you are specializing in OBi ATAs. If you (or others) want to add more value to your company and create a leadership role in this community, you can use your programming skills to create interesting solutions for the OBi community. For example, a Google hangout callback "proof of concept" solution is floating here in the forums (gigcass/Azrobert). OBi has their hands tied by Google and can not come out with their own firmware solution. If you can figure out the OBi macro programing script logic and accomplish the callback in a painless way, all other solutions will be overkill as I expect people will prefer to simply buy an ATA as opposed to setting up an Asterisk box to achieve this. OBi already has native callback functionality based on CID. If we need a firmware tweak to make it easier to accomplish this please let us know if it is within your skill set. I am certain that our friends gigcass and Azrobert are available for encouragement. I am almost certain that obihai would listen to some good business arguments from serious people to make firmware tweaks that would make it simpler to achieve this ATA behavior. Giving the OBi the ability to pass HTTP parameters natively should respect any signed agreement that they have with Google as it is generic in nature. Everyone one could be happy with this. Build this and I am certain they will come!
Owner of the 1st OBi110/100 units in service in Canada & South America. 1st OBi202 on my street. 1st OBi1032 in Montreal.

gderf

What might OBIhai say, if anything, about third parties making modifications to their firmware?
Help me OBiHai PhoneOBi. You're my only hope.

QBZappy

Quote from: gderf on May 09, 2014, 07:46:00 AM
What might OBIhai say, if anything, about third parties making modifications to their firmware?

Any modifications, if any, would be made by obihai. The scripting could be left to the users. While we are at it, it could also be implemented in a simpler way by obihai. Consider it as an alternate way to pass telephone number parameters via http. I already use the ddns method proposed by gigcass to connect to a far away unit. I think the concept is sound. It may need to be tweaked in the firmware to make it easier (natively) to apply directly without any hacks. Some web apps already manipulate telephone numbers via http. Perhaps not the best example but consider Telify  ( https://addons.mozilla.org/en-us/firefox/addon/telify/ )

"Converts telephone numbers into clickable links for use with CTI applications, SIP clients, Skype, Netmeeting, snom phones, the AGFEO TK-Suite Client and SerVonic IXI-PCS."

Perhaps a better example are snom phones and some Grandstream phones. Telephone numbers can be passed via http to their hardware. We need the OBi equivalent. This is not a ground breaking idea.
Owner of the 1st OBi110/100 units in service in Canada & South America. 1st OBi202 on my street. 1st OBi1032 in Montreal.

gderf

Help me OBiHai PhoneOBi. You're my only hope.

QBZappy

Quote from: gderf on May 09, 2014, 10:12:07 AM
Good luck with that.

This puts Sherman (VP Marketing obihai) on the spot. What does he have to say about a marketing opportunity like this.
Owner of the 1st OBi110/100 units in service in Canada & South America. 1st OBi202 on my street. 1st OBi1032 in Montreal.

voiper1

Quote from: Sam_from_CircleNet on May 07, 2014, 01:08:20 AM
YIPES a 1800 should be free with our service, this rate was the result of an error on our part that happened last night.


Nice fast fix Sam.  I had no issues with 800 numbers so it must have been as you said.  I also had noticed the multi results on the route simulator but assumed it was to show us the highest and lowest. Glad it is fixed and less confusing.  Things are working great here and now with Callcentric incoming free nice to have that Caller ID again with the name.

Cheers....  ;)

Sam_from_CircleNet

#226
Hello guys,
Yes I am interested in integrating more with the Obi device but I'm not really sure how to persue that right now we have  a lot on our plate. By total number of customers the Obi's have it but by number of minutes the PBX side moves a lot more traffic.

I also wanted to say that we're entering a feature freeze this week, everything is working great and we don't want to make any potentially service affecting changes this week until we have a better handle on what the 15th will bring. We still want your ideas! it just might take us a while to implement them.

Also I wanted to ask this community to talk to their Obi owning friends, if they decide to use my service or a competitor but please let them know that they need to do something. We're getting a lot of people that were really surprised about GV.

Thanks,
Sam

Rick

Quote from: Sam_from_CircleNet on May 12, 2014, 02:47:51 AM
Also I wanted to ask this community to talk to their Obi owning friends, if they decide to use my service or a competitor but please let them know that they need to do something. We're getting a lot of people that were really surprised about GV.


Come the 15th, it's going to be a royal ______.  I'll bet that 75% or more of OBi users that have GV won't have done anything and there phone service won't work.  OBi forum will crash, OBi support will be vastly inadequate, and many devices will go out the window (actually out the window).

voiper1

Quote from: Rick on May 12, 2014, 04:30:15 AM
Quote from: Sam_from_CircleNet on May 12, 2014, 02:47:51 AM
Also I wanted to ask this community to talk to their Obi owning friends, if they decide to use my service or a competitor but please let them know that they need to do something. We're getting a lot of people that were really surprised about GV.


Come the 15th, it's going to be a royal ______.  I'll bet that 75% or more of OBi users that have GV won't have done anything and there phone service won't work.  OBi forum will crash, OBi support will be vastly inadequate, and many devices will go out the window (actually out the window).

I did not even remember or think about it until Obhai sent me an email in april saying it was going to stop working.  I agree, i think it will be a flood of confusion.    :(

gderf

I am still not convinced that the end of XMPP support is going to be a Cinderella situation with it going dark exactly on May 15. I for one will continue to use it for primary until it just stops working. I already have verified working alternatives all ready to go when actually needed.
Help me OBiHai PhoneOBi. You're my only hope.

bgeery

I'm ready for the switchover on my Obi110, using CNU on SP1 for outgoing and CC on SP2 for incoming.  The only thing I don't like so far is call setup takes about 10 seconds before things seem to happen.  GV was much faster, but the sound quality seems to be better with the CNU/CC combo.

voiper1

Quote from: bgeery on May 13, 2014, 08:29:41 PM
I'm ready for the switchover on my Obi110, using CNU on SP1 for outgoing and CC on SP2 for incoming.  The only thing I don't like so far is call setup takes about 10 seconds before things seem to happen.  GV was much faster, but the sound quality seems to be better with the CNU/CC combo.

Hi there. I and others have addressed this issue of delay.  It is a simple thing to fix. It should not be an issue if you did the changes.  Otherwise check with azrobert.
check out this thread.  I noticed sometimes there is a delay in general but the 10 seconds should go away.
http://www.obitalk.com/forum/index.php?topic=7614.msg50682#msg50682

Cheers...  :)

bgeery

Quote from: voiper1 on May 13, 2014, 10:02:47 PMI noticed sometimes there is a delay in general but the 10 seconds should go away.
http://www.obitalk.com/forum/index.php?topic=7614.msg50682#msg50682
Thanks.  I knew there was a solution, but forgot where I read it.  ;)  Delay down to a couple of seconds.

zorlac

Has anybody had CN setup a "sub account" for them yet?

I'd like 2 different GV #'s with CID on VG1 & VG2 all billed back to the same account.
Tried adding two different CID's on the CN portal but only the last one added seems to work.

Sam_from_CircleNet

zorlac,
We have people doing just what you are asking about. To get the sub accounts just open a ticket with the number of accounts you need and the callerIDs and we'll get it.
Sam

EVRMINC

Big positive to these guys. Sam has been most responsive and the setup is quite easy with a bit of background knowledge. Hopefully the service will be reliable but for now very happy.
RE: DID #
They pointed me to Future Nine and it seemed to be just as easy to obtain one. Again, very responsive. These guys want your business and seem to be motivated to keep you happy. Good luck to both.

Skip
Hospitality Technology Solutions
http://www.hosptechsolutions.com
EagleVail Realty & Management
970-331-0387
sales@eaglevailrealty.com
http://www.eaglevailrealty.com
http://www.eaglevailrentals.com
http://www.summiteaglerealty.com
http://www.summitforeclosures.com
By Lawrence "Skip" Moss

Phonequestion

I'm trying to set up CircleNet as my SP1 outgoing.
I'm on the step where I need to set both proxy server and Registrar server to : outbound.circlenet.us, but I am unable to type anything in the spaces.

Please advise, thank you.


voiper1

Quote from: Phonequestion on May 14, 2014, 07:47:32 PM
I'm trying to set up CircleNet as my SP1 outgoing.
I'm on the step where I need to set both proxy server and Registrar server to : outbound.circlenet.us, but I am unable to type anything in the spaces.

Please advise, thank you.



I am taking a guess as I am not connected to my obi right now but uncheck the default checkbox to the right of the field you are trying to update.  then you can type in it.. let us know if that works.  Then again maybe you did that.

Cheers..  :)

Phonequestion

thank you Voiper1. 
I did try unchecking the ObiTalk and it automatically checked the default.  I didn't think to uncheck the default!

Shale

If you want to change a field that is grayed out in OBITalk Expert mode, Untick the one box under "OBiTALK Settings" . Then untick the box in the Device Default column. That box in the Device Default column was empty gray until you clicked the first box.