OBiTALK Community

Hello Obi users,
My name is Sam and I'd like to introduce my company Circle Net to you.
We would like your outgoing call business, we are a no-frills, high quality call termination provider with some of the best rates around. We would like to offer Obi users $2 in free calls just for trying us out.
To signup please use this page

http://www.circlenet.us/drupal7/?q=node/21

Thanks and if you have any questions please let us know.
Sam

I opened a CircleNet account with a previous offer.  I think the call quality is very good.

I set the outbound CallerID in my account (format = 16024920001) and it was working, but recently you are not sending CallerID. I tried calling a GV, cell and PSTN numbers all in the Phoenix area. I know you have a disclaimer stating you cannot guarantee CID delivery, but did something recently change to prevent CID delivery?

No nothing that we've done should break CLID for AZ, first we've heard of it investigating now.
Sam

azrobert I think we found the problem with you account and AZ callerID please try now!
;D

The problem was on our side with your account you should get a follow up email from support in a few minutes.

should seem obvious, but if you don't ask you don't know...

Did you fix this so that this will now work for all customers,
or did this only affect AZ/1 person?

At the moment it looks like one account, we made a mistake on our side while updating a database. We were making changes that permit you to send us your callerID directly if your using some non-obi equipment (Not proud of that but it happened).

This mistake caused some issues with this customers account. We're working with the customer now to see if we can sort it all out :-).

We do provide CallerID to all of our US routes currently. If your having trouble with that please open a ticket and we'll get you fixed.

I received a PM from CircleNet informing me they fixed my CID problem.

I am very pleased with their phone and customer service.

Please test this as I described and let me know if you were successful. I will be online here for the next 60 minutes awaiting a response.

The URI field is blank on my working setup, which I had absolutely no problem configuring here.

I use CircleNet only for outbound calls, so I defined them on Voice Gateway #2.
Here is how to do it:

Add to the beginning of the Phone Port DigitMap:
8xxxxxxxxxx|

It should look like this:
(8xxxxxxxxxx|...........current rules..........)

Add to the beginning of the Phone Port OutboundCallRute:
{(Mvg2):vg2},

Service Providers -> Gateways and Trunk Groups -> Voice Gateway 2
Name: CircleNet
AccessNumber: sp1(outbound.circlenet.us)
DigitMap: (<8:1>xxxxxxxxxx)
AuthUserID: Your_UID
AuthPassword: Your_PW

SP1 must be defined as SIP.

Dial 84805551212 and 14805551212 will be sent to CircleNet.

I've had a very good experience with CircleNet.  I've only made a few test calls with CircleNet because I'm still using GV, but so far everything is working perfectly. I think they are really trying hard to be a good provider and I hope they survive. I had a CID problem and they fixed it immediately. Their rate to a Phoenix number is $.00471. This is the lowest rate I've seen. If you want a Pay As You Go plan I would take them up on their free $2 offer to check them out. Two dollars is over 400 minutes.

So if you set up CircleNet on a VG for outbound only is registration required?

We do not require you to register with our sip server to send calls, as long as we receive the proper username/password when the call is placed. In fact it's easier on our servers if you don't register.

Quote from: Taoman on April 08, 2014, 04:10:43 PM
So if you set up CircleNet on a VG for outbound only is registration required?

When you setup a provider on a VG registration is not used.

Quote from: gderf on April 08, 2014, 03:18:47 PM
They'll fix it. But you will still be obnoxious.

Agreed 100%.  Every single post by this user has been incredibly opinionated, useless and obnoxious.  There needs to be a "ignore all posts from this user" feature.

Sam:  welcome to the forum, and thanks for trying to help your customers.  No good deed goes unpunished.

Welcome to the forum, CircleNet. I hope you have a better experience than you have had so far. I've run across a couple of hostile posters in the forums tonight. I don't think the forum is just for experts or a place for anonymous bullying. I think we are all here to learn and help each other out getting our OBi's setup.

Quote from: SteveInWA on April 08, 2014, 08:48:05 PM

Quote from: gderf on April 08, 2014, 03:18:47 PM
They'll fix it. But you will still be obnoxious.

Agreed 100%.  Every single post by this user has been incredibly opinionated, useless and obnoxious.  There needs to be a "ignore all posts from this user" feature.

Sam:  welcome to the forum, and thanks for trying to help your customers.  No good deed goes unpunished.

Don't worry, here is the same poster in another post telling another user that they should use Circlenet+Calcentric.
http://www.obitalk.com/forum/index.php?topic=7609.msg49027#msg49027

The funny thing is, they both sound just as obnoxious so he might just be sending you another problem child. That poster sent an email to anveo, when the email bounced, he jumps on this forum to tell us all to avoid. I guess as we draw closer to GV shutdown, they will be letting them out of the asylum.

Thanks for the welcome guys  :) and I hope I'm a fixture here for a long time!
Sam

I tried CircleNet with their earlier free offering as well.  I had no issues with the service.  The setup may seem a little confusing to newcomers but there are a few of us with CircleNet/Obi experience that would be happy to help.   

Sam_from_CircleNet

Welcome to the forum. Live long and prosper.

I have had CircleNet configured on SP2 of my Obi 100 for a couple of months now.  Use it for outbound calling only.  The quality has been very good and they consistently support T.38 faxing.  Also use it for occasional toll-free calling.  They have been responsive the very few times I have opened a ticket.

Nice to have a reliable alternative to Vestalink.  Good luck CircleNet.

I signed-up this morning, and received the confirmation email with login info. I am unable to login, and receive the following:NEW ACCOUNT : Your account has not been validate yet! I can understand the $2 credit not being applied immediately, but the ability to login to the account should be. Just thought other Obi users should be aware of this, as I'm sure it will create some frustration.

Thank you, we put mention in our email that it may take 12 hours to activate but most of the time it's about 2. Your account is now active and you should have your free calling credit please try us out!

By the way the reason for the delay is to prevent fraud. We started this a few weeks ago, we had a rash of fraudulent signups. The customers would sign up, use a bogus credit cards to buy calling time and then disappear within a few hours so now we have a human validate the signups. Sorry for the inconvenience and we'll try to speed up the process in the future.

Sam

Thanks DrewMan glad to see your happy with us :-).

Quote from: Sam_from_CircleNet on April 09, 2014, 09:34:50 AM
Thank you, we put mention in our email that it may take 12 hours to activate but most of the time it's about 2. Your account is now active and you should have your free calling credit please try us out!

By the way the reason for the delay is to prevent fraud. We started this a few weeks ago, we had a rash of fraudulent signups. The customers would sign up, use a bogus credit cards to buy calling time and then disappear within a few hours so now we have a human validate the signups. Sorry for the inconvenience and we'll try to speed up the process in the future.

Sam

That's understandable, thanks for taking care of the activation. It's now working on my Obi, however, there is a problem with caller ID. I entered my caller ID (home phone number) in your web portal, and it updated that info, however, when I make a call it's showing 530-619-3038 as my caller ID, which is a California number and of course is not my number here on the East coast.

CID for your account should now work :-), we do a lot here with timed processes and the CID update/replication is one of them.

Quote from: VoipDude on April 09, 2014, 10:48:41 AM

when I make a call it's showing 530-619-3038 as my caller ID

The CallerID must be in the format 1xxxxxxxxxx

I received the same number when I set the Outbound CallerId to 10 digits.

I think there is a way with the Obi to pass us your caller ID on a per-call basis. This would allow you to set it to anything your would like. We're investigating that now.

Also different outbound carriers that we use want the CID in different formats we do our best to automate that process however this isn't yet perfected. If you set caller ID or change it on our portal it's also a good idea to open a support ticket and let us know this way we'll make sure everything works smoothly and if there are problems we'll fix them without you having to worry about it.

Thanks!
Sam

Quote from: Sam_from_CircleNet on April 09, 2014, 01:46:20 PM
Also different outbound carriers that we use want the CID in different formats we do our best to automate that process however this isn't yet perfected. If you set caller ID or change it on our portal it's also a good idea to open a support ticket and let us know this way we'll make sure everything works smoothly and if there are problems we'll fix them without you having to worry about it.

Thanks!
Sam

Thanks for fixing this Sam. Also thanks azrobert for the tip.

Quote from: azrobert on April 09, 2014, 01:34:34 PM

The CallerID must be in the format 1xxxxxxxxxx

I received the same number when I set the Outbound CallerId to 10 digits.

I'm using 10 digits and it works fine.

Quote from: gderf on April 09, 2014, 03:10:24 PM

I'm using 10 digits and it works fine.

See:
http://www.dslreports.com/forum/remark,29045138?hilite=colusa

I guess this has been fixed.

Has anyone tried changing their CID? I have done that but it seems to be still using the original number. I have rebooted my OBi which forces it to re-register with CircleNet.

Just signed up for the 'free' trial with 2 bucks of credit. I'm currently waiting for the validation.
I have a couple of questions...
I'm using SP1 with another provider and I'd like to set up circlenet as a backup option on SP2. Is there any instructions out there to simplify setting that up?

Also, I'm in the USofA. what about getting inbound calls too since I'd be using it as a backup?

I have a 'very' close friend and ran the simulator
right after I signed up (1aaapppxxxx) and I'm
totally shocked with the results.

To get some of these rates, you would need to
purchase a plan and pay a set monthly fee with
a lot of the other carriers.


P.S. I'm talking about a rate of over 1100 minutes
talk time for my newly established account balance
of $2.  So far, so good!   :o

P.P.S. I was actually wondering about how easy,
or hard it would be to start my own voip biz...

Domain Registered: Mon May 30 16:47:07 GMT 2011,
however, total noobs, BUT they seem to be doing
things the right way so far...

http://www.dslreports.com/forum/r29042024-General-CircleNet-LLC-announcement (http://www.dslreports.com/forum/r29042024-General-CircleNet-LLC-announcement)

Quote from: KAura on April 13, 2014, 12:17:41 PM
P.P.S. I was actually wondering about how easy,
or hard it would be to start my own voip biz...

LOL. Too easy. Until you realize you have 3000 users averaging 30 cents profit a month so you can't even afford to pay your own salary...

Yes when it comes to marketing we're noobs  :) I'll admit that we're really terrible at it.
That said we think we're good at providing outbound VOIP calling so come by and try us out.

Thanks,
Sam

Sam - why do I have to sign up for an account to see your rates?  I would like to comparison shop.

CircleNet uses dozens of top tier providers to route your calls and as a result our pricing system is really complex, but this routing lets us provide you the best possible prices without using poor quality routes.

The simple answer to your question is that we have so many rates that we can't publish all of them all of the time, we currently have 153,212 different prices for different US destinations.

We do say under our "Hot Rates" tab "United States Most numbers under 0.005" but many are better than that rate. Our average price as of this very minutes to the US is .00389 per minute. That value will change as we add or remove the carriers.

Our accounts are free to setup and you can use our simulator to look up any rates you'd like.

Thanks!
Sam

Quote from: eclas on April 09, 2014, 04:32:49 PM
Just signed up for the 'free' trial with 2 bucks of credit. I'm currently waiting for the validation.
I have a couple of questions...
I'm using SP1 with another provider and I'd like to set up circlenet as a backup option on SP2. Is there any instructions out there to simplify setting that up?

Also, I'm in the USofA. what about getting inbound calls too since I'd be using it as a backup?

I set up on SP2 using the client setup information here http://www.circlenet.us/drupal7/?q=comment/4#comment-4 (http://www.circlenet.us/drupal7/?q=comment/4#comment-4)

The only thing else I had to do under Voice Services Parameters was change the X_ServProvProfile to "B"

Sam, do you know when you'll be adding SSL to the account management site?
Right now customer site is not SSL, just http.  I tried manually setting https and I get a self-issued cert for wholesale.circlenet.us

MacOverAll,
When you go to make a payment now it does drop into a proper SSL environment on paypal's servers so any billing information that you put in will be encrypted.

I can see why you would be concerned about the rest of the portal. Our next to development cycles are already full but we will aim to add a signed SSL cert to the customer portal on 5/3 or 5/10.

In the meantime the self signed certificate can be used for encrypting the connection but it doesn't verify you are on the correct page.

Thanks,
Sam

Wow. You're actually taking private customer information via plain HTTP?!?

Your user portal should be encrypted, yesterday. Aside from the obvious privacy issues with this you're actually running the risk of getting hit with a huge fine from the FCC if call data ever leaks out. You can't serve call records via HTTP. Your portal should be forcing users to HTTPS even if it's through a self-signed certificate.

Adding a SSL cert takes 15 minutes, you don't need a "development cycle" for it. This is way more important than anything else you are working on right now.

Quote from: nitzan on April 16, 2014, 05:05:00 AM
Adding a SSL cert takes 15 minutes, you don't need a "development cycle" for it. This is way more important than anything else you are working on right now.

Apparently there are risks with certain deployed SSL environments. Which one do you recommend?

Our signup and portal will work with either http or https but neither contains payment info. The customer is dropped into an SSL session with paypal prior to capturing any payment data. Also since we're a pay as you go we don't store ANY payment data, that's all done at paypal.

I see the security concerns here however over the customer's name and address. We will disable the http version shortly and push customers to the self signed version.

As to switching to a signed cert yes it is easy, but we still need to work it into our dev plan. Any change that potentially is production affecting needs looked at.

Also as to the risks on SSL I strongly encourage anyone running an SSL instance that is even slightly based on openssl to verify their patch level and recreate certs as needed. This isn't just a web vulnerability SSL based services such as VPN concentrators also need closely scrutinized.

Sam

The more I thought about this the more I agree the group is right.
We just wrapped the entire customer site in SSL and disabled non-encrypted access.

Sam

Sam, thanks for taking the quick action and respecting the dev cycle to "what else may it break".
As to other comments on validation of patch level, as we're not always in full control of the full stack, I'd encourage your dev/admin/sec teams (could be the same person, been there) to use tools from vantage of the "extrenal" access, direct to web server(s) etc.
One such site that seems to offer un-biased info is https://www.ssllabs.com/ssltest/analyze.html?d=customer.circlenet.us
Of which you current get an A-, which is way above the avg.  Thank you for your continued focus towards security.

Forgive me if this has already been covered, Sam, but does CircleNet include E911 service?  I've successfully registered my account with my Obi202, but wasn't sure if I should check the "Use this service for Emergency 911 calls" box or not (I left it UNchecked for now).

Thanks,
Dan

QuoteI set up on SP2 using the client setup information here http://www.circlenet.us/drupal7/?q=comment/4#comment-4

The only thing else I had to do under Voice Services Parameters was change the X_ServProvProfile to "B"

Did you have to set up a "B" profile?

I don't think you have to set  X_ServProvProfile to "B". You do this only if it is not your primary outgoing service.

Danielbliss.
We currently do not support 911 with our service. We support outbound standard calls, our service isn't intended to be a replacement for a full VoIP service or for a home phone. We aim to replace only the outbound part of the service and be used in addition to a primary provider that supplies 911 and your DID.

There are a number of full service providers on here that can handle 911 and many are making special offers to the Obi group in hopes of getting transitional customers. For example I know that Future 9 has a free porting offer, seems to have their stuff together and is a regular on this forum. *I am not affiliated with them in any way just noticed the offer*


Sam

Thanks, Sam.  No need.  I'm fine with using my cell phone for emergencies.  I just wanted to take advantage of the service if it was offered.  I believe that the combination of CircleNet (outbound) and Callcentric (inbound, forwarded using GV) on my Obi will meet my needs just fine.

Quote from: giqcass on April 09, 2014, 05:27:50 AM
The setup may seem a little confusing to newcomers but there are a few of us with CircleNet/Obi experience that would be happy to help.   

I'm one of the newcomers, having trouble with setup on an Obi100.
Would like to try the service on SP2, but am getting "Register Failed: No Response From Server" on the Obi Dashboard. I'm sure I'm missing something.
What exactly should I fill in under SP2 in the service provider setting on the dashboard?
I've added all the info in the Obi Expert Configuration, but SP2 then shows up as not configured.
If I add Circlenet as a generic provider through the dashboard settings, I get the "Register Failed".

I have no experience with this, and would really appreciate some help.

Using Generic Provider:

Service Provider Proxy Server: outbound.circlenet.us
Service Provider Proxy Server Port: 5060
Outbound Proxy Server: outbound.circlenet.us
Outbound Proxy Server Port: 5060
User Name: your username*
Password: your password*
URI: leave blank

*These are available on the Circlenet SIP/IAX page

Quote from: gderf on April 17, 2014, 05:07:31 PM
Using Generic Provider:

Service Provider Proxy Server: outbound.circlenet.us
Service Provider Proxy Server Port: 5060
Outbound Proxy Server: outbound.circlenet.us
Outbound Proxy Server Port: 5060
User Name: your username*
Password: your password*
URI: leave blank

*These are available on the Circlenet SIP/IAX page

Thanks! I heard from circlenet customer support, and inputting the info, but leaving the ports empty, worked.
I'm now registered and trying to find out how to route international and toll free numbers through SP2.

Quote from: siskiou on April 17, 2014, 05:57:28 PM
I'm now registered and trying to find out how to route international and toll free numbers through SP2.

To route tollfree and international calls to SP2
Change Service Providers -> ITSP Profile B -> DigitMap To:
(18(00|88|77|66|55|44)xxxxxxx|011xxxxx.S3)

Add to the beginning of Physical Interfaces -> Phone Port -> OutboundCallRoute:
{(Msp2):sp2},

Since CircleNet is outbound only, registration is not required.
Unregistering will reduce traffic to the CircleNet servers.

Voice Services -> SP 2 Service -> X_RegisterEnable: Unchecked

Edit:

I don't know CircleNet's dialing rules for international numbers. The above assumes 011 prefix.

First, welcome aboard siskiou I'm glad your doing ok and thanks to the OBITalk forum for helping out my customer!

Secondly, the advice given by azrobert is good we do use 011 to denote international calls and this setup should work.

Sam

Hi... I am a noob to CircleNet configuration as well and based on input from different folks in this thread, was trying to configure CircleNet as a means for outbound calling. I use Obi100. My current setup has Google Voice as SP1. I was trying to use CallCentric for inbound and CircleNet as outbound calling and was trying to set it up on SP2. I tried suggestions from azrobert and circlenet website but it doesnt register, stating no response from the server. I would appreciate any help to get it setup.

Thanks

Quote from: azrobert on April 08, 2014, 03:55:56 PM
I use CircleNet only for outbound calls, so I defined them on Voice Gateway #2.
Here is how to do it:

Add to the beginning of the Phone Port DigitMap:
8xxxxxxxxxx|

It should look like this:
(8xxxxxxxxxx|...........current rules..........)

Add to the beginning of the Phone Port OutboundCallRute:
{(Mvg2):vg2},

Service Providers -> Gateways and Trunk Groups -> Voice Gateway 2
Name: CircleNet
AccessNumber: sp1(outbound.circlenet.us)
DigitMap: (<8:1>xxxxxxxxxx)
AuthUserID: Your_UID
AuthPassword: Your_PW

SP1 must be defined as SIP.

Dial 84805551212 and 14805551212 will be sent to CircleNet.

I've had a very good experience with CircleNet.  I've only made a few test calls with CircleNet because I'm still using GV, but so far everything is working perfectly. I think they are really trying hard to be a good provider and I hope they survive. I had a CID problem and they fixed it immediately. Their rate to a Phoenix number is $.00471. This is the lowest rate I've seen. If you want a Pay As You Go plan I would take them up on their free $2 offer to check them out. Two dollars is over 400 minutes.

Quote from: siskiou on April 17, 2014, 05:57:28 PM
Thanks! I heard from circlenet customer support, and inputting the info, but leaving the ports empty, worked.
I'm now registered and trying to find out how to route international and toll free numbers through SP2.

5060 is the default port for this, so leaving it blank means it is using port 5060 anyway.

Also, if you make too many attempts to register a device in a short period of time, your IP address will be temporarily blocked. I don't know what 'too many' is or how long the block is in place.

Quick followup question on this.. if CallCentric is registered as SP2 and if I want to use CircleNet as outbound on SP2, what changes do I need to make?

Appreciate the help, thanks!

Quote from: azrobert on April 17, 2014, 08:04:53 PM

Quote from: siskiou on April 17, 2014, 05:57:28 PM
I'm now registered and trying to find out how to route international and toll free numbers through SP2.

To route tollfree and international calls to SP2
Change Service Providers -> ITSP Profile B -> DigitMap To:
(18(00|88|77|66|55|44)xxxxxxx|011xxxxx.S3)

Add to the beginning of Physical Interfaces -> Phone Port -> OutboundCallRoute:
{(Msp2):sp2},

Since CircleNet is outbound only, registration is not required.
Unregistering will reduce traffic to the CircleNet servers.

Voice Services -> SP 2 Service -> X_RegisterEnable: Unchecked

Edit:

I don't know CircleNet's dialing rules for international numbers. The above assumes 011 prefix.

Quote from: Jumbo on April 18, 2014, 07:03:18 AM
Quick followup question on this.. if CallCentric is registered as SP2 and if I want to use CircleNet as outbound on SP2, what changes do I need to make?

Appreciate the help, thanks!

You can share an SP trunk with 2 services by using a Voice Gateway.
Voice Gateways are used with outbound only providers that don't need to register.
CircleNet fits this category.

Keep GV on SP1.
Define Callcentric on SP2

Define CircleNet on Voice Gateway 1:
Voice Services -> Gateways and Trunk Groups -> Voice Gateway1
Name: CircleNet
AccessNumber: sp2(outbound.circlenet.us)
DigitMap: (<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1aaa>xxxxxxx|<8:>011xxxxxx.S3)
AuthUserID: Your_CircleNet_ID (10 digit ID)
AuthPasssword: Your_CircleNet_Password

aaa is your local area code. This is used for 7 digit dialing.

Add to the beginning of the Phone Port OutboundCallRute:
{(Mvg1):vg1},

Continue to use GV as you are currently.

To use CircleNet dial as follows:
814805551212  or
84805551212  or
85551212  or
8011............

After May 15th change the Voice Gateway DigitMap to:

(1xxxxxxxxxx|<1>xxxxxxxxxx|<1aaa>xxxxxxx|011xxxxxx.S3)

Dial without the "8" prefix to use CircleNet.

Quote from: azrobert on April 17, 2014, 08:04:53 PM
To route tollfree and international calls to SP2
Change Service Providers -> ITSP Profile B -> DigitMap To:
(18(00|88|77|66|55|44)xxxxxxx|011xxxxx.S3)

Add to the beginning of Physical Interfaces -> Phone Port -> OutboundCallRoute:
{(Msp2):sp2},

Since CircleNet is outbound only, registration is not required.
Unregistering will reduce traffic to the CircleNet servers.

Voice Services -> SP 2 Service -> X_RegisterEnable: Unchecked

Hi, thanks very much for the instructions. I've followed them, but when I tried with a toll free number, it was still routed through SP1. Did I miss something?

Edited to add: when I checked the Obi settings, I found that they didn't "stick", despite rebooting. I'll try again...

And now it works perfectly! Thanks very much!

Quote from: Sam_from_CircleNet on April 18, 2014, 01:55:49 AM
First, welcome aboard siskiou I'm glad your doing ok and thanks to the OBITalk forum for helping out my customer!

Secondly, the advice given by azrobert is good we do use 011 to denote international calls and this setup should work.

Thanks! I placed my first call to Germany, and call quality was excellent! Much better than GV!

Thanks a bunch! That did it. azrobert, you truly are a hero member.

Quote from: azrobert on April 18, 2014, 10:11:47 AM

Quote from: Jumbo on April 18, 2014, 07:03:18 AM
Quick followup question on this.. if CallCentric is registered as SP2 and if I want to use CircleNet as outbound on SP2, what changes do I need to make?

Appreciate the help, thanks!

You can share an SP trunk with 2 services by using a Voice Gateway.
Voice Gateways are used with outbound only providers that don't need to register.
CircleNet fits this category.

Keep GV on SP1.
Define Callcentric on SP2

Define CircleNet on Voice Gateway 1:
Voice Services -> Gateways and Trunk Groups -> Voice Gateway1
Name: CircleNet
AccessNumber: sp2(outbound.circlenet.us)
DigitMap: (<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1aaa>xxxxxxx|<8:>011xxxxxx.S3)
AuthUserID: Your_CircleNet_ID (10 digit ID)
AuthPasssword: Your_CircleNet_Password

aaa is your local area code. This is used for 7 digit dialing.

Add to the beginning of the Phone Port OutboundCallRute:
{(Mvg1):vg1},

Continue to use GV as you are currently.

To use CircleNet dial as follows:
814805551212  or
84805551212  or
85551212  or
8011............

After May 15th change the Voice Gateway DigitMap to:

(1xxxxxxxxxx|<1>xxxxxxxxxx|<1aaa>xxxxxxx|011xxxxxx.S3)

Dial without the "8" prefix to use CircleNet.

Quote from: siskiou on April 18, 2014, 10:21:55 AM

Edited to add: when I checked the Obi settings, I found that they didn't "stick", despite rebooting. I'll try again...

If you are configuring your OBi from the Web interface, you need to disable OBiTalk provisioning. If you don't disable provisioning, OBiTalk will overlay your changes.

System Management -> Auto Provisioning -> OBiTalk Provisioning -> Method: Disabled

Make sure you are changing the Method under OBiTalk Provisioning.

Quote from: azrobert on April 18, 2014, 10:47:41 AM

System Management -> Auto Provisioning -> OBiTalk Provisioning -> Method: Disabled

Make sure you are changing the Method under OBiTalk Provisioning.

Done! No wonder I was having problems with setup!
Thanks very much for your help!
There is a lot more to these devices than I will ever understand, but with your instructions, phone calls will be much simpler to make, for our family, and we are saving money!

Hi,

Are others having issues with registering at CircleNet or is it just me? I followed the link in OP to register at CircleNet. After inputting all information, it displayed a message that a confirmation email will be sent to my specified email address. It has now been > 15 hours and still no email. I repeated the registration again a few hours ago and got the same result.

Thanks in advance.

Maybe they took Good Friday off?

Nope we are here or atleast we were here and adding customers today let me see if I can find your registration..

Sam

I see only one duplicate signup in the "waiting" queue I checked out our SMTP logs and if this is you we handed the email with the activation URL off to gmail. If you send me a PM with the email address you used I'll verify. The email with the activation link should have come from "office@circlenet.us" and may be in your spam folder.

The bad news is we're leaving for tonight so even if you do click on the link it will be 6am tomorrow before we verify your account unless someone checks late tonight.

Sam

siskiou, I'm glad you like our Germany route :-) and that you are all set up. Thanks again to the forum especially azrobert you guys are a great resource for Obi users.

Quote from: vp_d on April 18, 2014, 03:55:30 PM
After inputting all information, it displayed a message that a confirmation email will be sent to my specified email address. It has now been > 15 hours and still no email. I repeated the registration again a few hours ago and got the same result.

Check SPAM folder.
When I registered, CircleNet emails went right to spam on GMail.

Quote from: azrobert on April 18, 2014, 10:11:47 AM

Quote from: Jumbo on April 18, 2014, 07:03:18 AM
Quick followup question on this.. if CallCentric is registered as SP2 and if I want to use CircleNet as outbound on SP2, what changes do I need to make?

Appreciate the help, thanks!

You can share an SP trunk with 2 services by using a Voice Gateway.
Voice Gateways are used with outbound only providers that don't need to register.
CircleNet fits this category.

Keep GV on SP1.
Define Callcentric on SP2

Define CircleNet on Voice Gateway 1:
Voice Services -> Gateways and Trunk Groups -> Voice Gateway1
Name: CircleNet
AccessNumber: sp2(outbound.circlenet.us)
DigitMap: (<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1aaa>xxxxxxx|<8:>011xxxxxx.S3)
AuthUserID: Your_CircleNet_ID (10 digit ID)
AuthPasssword: Your_CircleNet_Password

aaa is your local area code. This is used for 7 digit dialing.

Add to the beginning of the Phone Port OutboundCallRute:
{(Mvg1):vg1},

Continue to use GV as you are currently.

To use CircleNet dial as follows:
814805551212  or
84805551212  or
85551212  or
8011............

After May 15th change the Voice Gateway DigitMap to:

(1xxxxxxxxxx|<1>xxxxxxxxxx|<1aaa>xxxxxxx|011xxxxxx.S3)

Dial without the "8" prefix to use CircleNet.

I have a 2-line phone and an Obi202.  I have GV set up on SP1 for line 1 and have been trying to set up Callcentric-inbound/Circlenet-outbound on SP2 for line 2.  I followed the above setup to the letter EXCEPT I used the post-May15th Voice Gateway Digitmap and the voice gateway I used was Voice Gateway 2 instead of 1.  (With the correlation between SP2 and ITSP Profile B, it seemed likely that the same correlation would exist between them and Voice Gateway 2.)  Anyway, it didn't work.  I could receive calls, but I couldn't make calls.  I then tried changing the Service Providers>ITSP Profile B>SIP>OutboundProxy value from callcentric.com to outbound.circlenet.us thinking that the Callcentric parameter might have been keeping outgoing calls from being routed through Circlenet.  But that didn't work either.  I'm already bald, so I can't pull my hair out, and I can't find the cat -- so any ideas on how to get this working would be appreciated (especially by the cat).

I don't understand the benefit of using a voice gateway configuration in your scenario, at this time.  It's just so much more complicated than seems necessary.

Here's what I mean:  Direct connection to Google Chat for Google Voice use is going away in about 3 weeks.  It's unnecessary to keep your GV SP configuration.

If your overall goal is to handle inbound calls via Callcentric, and your outbound calls via CircleNet, why not simply configure CircleNet on SP1, and set as the default SP for outbound calls, spoofing your CC caller ID.  Then, configure CC on SP2.  I'd just feed them into one phone jack port, but you could certainly do whatever else you wanted with them.

Quote from: SteveInWA on April 21, 2014, 08:06:02 PM
I don't understand the benefit of using a voice gateway configuration in your scenario, at this time.  It's just so much more complicated than seems necessary.

Here's what I mean:  Direct connection to Google Chat for Google Voice use is going away in about 3 weeks.  It's unnecessary to keep your GV SP configuration.

If your overall goal is to handle inbound calls via Callcentric, and your outbound calls via CircleNet, why not simply configure CircleNet on SP1, and set as the default SP for outbound calls, spoofing your CC caller ID.  Then, configure CC on SP2.  I'd just feed them into one phone jack port, but you could certainly do whatever else you wanted with them.

Line 2 is for my fax machine (and occasional voice when line 1 is in use).  Once I get line 2 figured out, I'm going to set up line 1 the same way. 

Quote from: dial.tone on April 21, 2014, 07:58:07 PM

I have a 2-line phone and an Obi202.  I have GV set up on SP1 for line 1 and have been trying to set up Callcentric-inbound/Circlenet-outbound on SP2 for line 2.  I followed the above setup to the letter EXCEPT I used the post-May15th Voice Gateway Digitmap and the voice gateway I used was Voice Gateway 2 instead of 1.  (With the correlation between SP2 and ITSP Profile B, it seemed likely that the same correlation would exist between them and Voice Gateway 2.)  Anyway, it didn't work.  I could receive calls, but I couldn't make calls.  I then tried changing the Service Providers>ITSP Profile B>SIP>OutboundProxy value from callcentric.com to outbound.circlenet.us thinking that the Callcentric parameter might have been keeping outgoing calls from being routed through Circlenet.  But that didn't work either.  I'm already bald, so I can't pull my hair out, and I can't find the cat -- so any ideas on how to get this working would be appreciated (especially by the cat).

As SteveInWA said, why are you even messing with a Voice Gateway? You have an Obi 202 which means you have 4 SP slots. Are all your SP slots already configured with other service providers?  If not, what you are attempting adds a needless level of complexity. The primary reason you use a Voice Gateway is because you don't have any available SP slots. Why not configure Callcentric on one SP slot and CircleNet on another SP slot?

Quote from: Taoman on April 21, 2014, 08:35:43 PM

As SteveInWA said, why are you even messing with a Voice Gateway? You have an Obi 202 which means you have 4 SP slots. Are all your SP slots already configured with other service providers?  If not, what you are attempting adds a needless level of complexity. The primary reason you use a Voice Gateway is because you don't have any available SP slots. Why not configure Callcentric on one SP slot and CircleNet on another SP slot?

I tried that as well using the Obitalk wizard on SP3 and SP4, and both came up "Not Configured."  Come to think of it, Callcentric never did work for me via the wizard and, even though the wizard has a template for Callcentric, even Callcentric recommends using the web portal.  So I'll try it again tomorrow using the web portal.  I just need to make sure SP3 and SP4 are associated with line 2 so I can configure SP1 and SP2 for line 1.  One reason I used the wizard when I tried the SP3/SP4 setup the first time was because the wizard permits you to specify whether the setup is for incoming or outgoing calls on phone 1 or phone 2.  I haven't seen how to specify that on the web portal.  Anybody know?

Your fundamental problem is that you are having trouble understanding how to configure the OBi.  It's not working because you mis-configured it, not because a) it might work on the local web page vs. the Obitalk portal, and not because b) you need to add more complexity.

Callcentric and CircleNet both use "plain vanilla" configurations, only requiring basic user name and SIP password credentials.  Everything else is default, except for perhaps tweaking the dial plan as AZrobert has expertly described in other threads. 

The hardcore tech experts tend to prefer the local web page interface, but in your case, there is no benefit whatsoever taking your box offline from the Obitalk portal and fiddling with the web interface.

What you call the "Wizard" may be causing the problems. Just follow the basic directions posted by azrobert on the first page of this thread, and enter the credentials and dial string on the Obitalk portal.  Most can even be entered on the "dummy" page, with only the optional dial plan string tweaking done on the "OBi expert" page.  The only other thing you need to do is assign the appropriate RJ-11 phone jacks to the service providers.  Instead of using a dedicated phone line for fax, consider using Callcentric's excellent fax gateway.  It will then email you received faxes.  Much more reliable than going from fax-->VoIP-->PSTN-->VoIP-->fax.

Quote from: SteveInWA on April 21, 2014, 11:20:04 PM
Your fundamental problem is that you are having trouble understanding how to configure the OBi.  It's not working because you mis-configured it, not because a) it might work on the local web page vs. the Obitalk portal, and not because b) you need to add more complexity.from fax-->VoIP-->PSTN-->VoIP-->fax.

No disagreement there.  The fact that these Obihai devices work -- and that people on forums like this understand it all and can explain it to guys like me -- absolutely amazes me.  I am grateful.  I'm just trying to figure out where I'm mis-configuring it without embarrassing myself too much so that my phones work and I can get back to stuff I do understand.

Quote from: SteveInWA on April 21, 2014, 11:20:04 PM
The only other thing you need to do is assign the appropriate RJ-11 phone jacks to the service providers. 

Using the web portal (192.168.x.x), how do I assign SP1 and SP2 to Phone 1 and SP3 and SP4 to Phone 2?

Quote from: Taoman on April 21, 2014, 08:35:43 PM
As SteveInWA said, why are you even messing with a Voice Gateway? You have an Obi 202 which means you have 4 SP slots. Are all your SP slots already configured with other service providers?  If not, what you are attempting adds a needless level of complexity. The primary reason you use a Voice Gateway is because you don't have any available SP slots. Why not configure Callcentric on one SP slot and CircleNet on another SP slot?

Ok, I just went into the web portal and used the configuration guides provided on the Callcentric and Circlenet websites to configure CC on SP3 and CN on SP4.  After the reboot, here is what I got on the status page:
    "Register Failed: 401 Unauthorized (server=199.30.56.194:5060; retry in 118s)"

First, check my Reply#64 in this thread about provisioning.

The inbound call route is where you direct calls to phone1 or phone2.

Voice Services -> SP1/2/3/4 Service -> X_InboundCallRoute:
ph
or
ph2

If you have more than 1 rule, they must be enclosed in brackets:

{ph}
or
{ph2}

Quote from: azrobert on April 22, 2014, 06:27:21 AM
First, check my Reply#64 in this thread about provisioning.

The first thing the Callcentric website tells you to do in setting up the Obi202 is to disable ITSP and ObiTalk provisioning, so I'm good there.

Quote from: azrobert on April 22, 2014, 06:27:21 AM
The inbound call route is where you direct calls to phone1 or phone2.

Voice Services -> SP1/2/3/4 Service -> X_InboundCallRoute:
ph
or
ph2

If you have more than 1 rule, they must be enclosed in brackets:

{ph}
or
{ph2}

I checked and the default X_InboundCallRoute setting for SP2, SP3, and SP4 is "ph,ph2" (without the quotes), so that is good, too.  However, I didn't see anything for X_OutboundCallRoute; did I miss it?

Quote from: dial.tone on April 22, 2014, 06:24:44 AM
Ok, I just went into the web portal and used the configuration guides provided on the Callcentric and Circlenet websites to configure CC on SP3 and CN on SP4.  After the reboot, here is what I got on the status page:
    "Register Failed: 401 Unauthorized (server=199.30.56.194:5060; retry in 118s)"

Now that I think about it, in the nearly two years I've owned my Obi202, I've never used or otherwise tested SP3 or SP4, so I have no way of knowing if those channels (or circuits or whatever term is appropriate) even work or not.  This simple test seems to indicate they might not.  I've always used SP1 (via SimonTelephonics/GV) for my main home phone and SP2 (via GV) for my fax line.  When my SP3/SP4 setup attempts (using the ObiTalk wizard) failed before, I latched-onto the idea of using the Voice Gateway method to keep the fax line (incoming and outgoing) on SP2.  My thinking was that, if I could get that to work, I would set up my main home phone the same way on SP1.  Is there any way my SimonTelephonics/GV setup on SP1 could be interfering with my ability to make SP3/SP4 work?  There shouldn't be, since SP2 works.  That is, SP2 works for outbound calls if I configure it (via the web portal) with my Circlenet account settings; and it works for incoming calls if I set it up with my Callcentric settings.  I really don't know any other way to test SP3/SP4 (other than setting them up as I did and getting the "Register Failed" notice. 

"ph,ph2" will ring both Phone Ports. I think you want ph or ph2.

The OutboundCallRoute is found in Physical Interfaces -> Phone Port 1/2

The error you're getting indicates the provider doesn't like the UserID and/or Password.
Are both SP3 and SP4 failing to register?

Quote from: azrobert on April 22, 2014, 11:28:51 AM
"ph,ph2" will ring both Phone Ports. I think you want ph or ph2.

The OutboundCallRoute is found in Physical Interfaces -> Phone Port 1/2

The error you're getting indicates the provider doesn't like the UserID and/or Password.
Are both SP3 and SP4 failing to register?

I double-checked the UserID and Password for both accounts and they are correct.  I changed the X_InboundCallRoute on SP3 to ph2.  Under Physical Interfaces>Phone2 Port>OutboundCallRoute is the following long string: {([1-9]x?*(Mpli)):pp},{(<##:>):li},{(<#:>):ph1},{(<**70:>(Mli)):li},{(<**82:>(Mbt2)):bt2},{(<**81:>(Mbt)):bt},{(<**8:>(Mbt)):bt},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<**9:>(Mpp)):pp},{(Mpli):pli}  so I left it alone.  However, I noticed that also on that page is a parameter for PrimaryLine, which was default-set to SP1, so I changed it to SP3.  Reboot produced. . ."Register Failed: 401 Unauthorized (server=199.30.56.194:5060; retry in 24s)" for both SP3 and SP4.  I will clear out all SP3 and SP4 settings back to their default values and redo the Callcentric and Circlenet setups on SP2, one at a time (Callcentric for inbound calls and Circlenet for outbound calls), just to verify to myself and the world that they (and I) work and post back.  In the mean time, and I know this may be asking a lot, could somebody please post a step-by-step, beginning-to-end configuration guide for using the Voice Gateway method for SP2/Phone2 with Callcentric-in and Circlenet-out with copy/paste examples that can't easily be mistaken -- an example that is designed to be implemented today, not after May 15th?  I've had additional eyes check my work and we can't find what is wrong with my Voice Gateway setup.

Please check the following settings:
Service Providers -> SP3 Service -> X_ServProvProfile: C
Service Providers -> SP4 Service -> X_ServProvProfile: D

Next, you have a misunderstanding of Voice Gateways.  Voice Gateways cannot register to a provider, therefore they can't be used for inbound calls. They can only be used for outbound calls when the provider allows calls without registration. CircleNet allows calls without registration, so it can be setup on a VG and I would recommend it be setup on a VG. Callcentric for inbound will have to be setup on a SPx trunk.

If GV is setup on SP2, then SP2 cannot be shared with a VG.  VGs use the SIP protocol and GV uses XMPP. A VG must use a SPx trunk defined as SIP. Simon uses SIP, so you can share SP1 with a VG.

See my reply#60 in this thread to setup Circlenet on a VG. Use sp1(outbound.circlenet.us) and not SP2.

Quote from: dial.tone on April 22, 2014, 12:19:45 PM
I will clear out all SP3 and SP4 settings back to their default values and redo the Callcentric and Circlenet setups on SP2, one at a time (Callcentric for inbound calls and Circlenet for outbound calls), just to verify to myself and the world that they (and I) work and post back. 

Uh-oh, I just cleared SP3, SP4, ITSP C, and ITSP D back to their default settings and reconfigured SP2/ITSP B to receive calls via Callcentric and got the same error I had been getting on SP3 and SP4 [Register Failed: 401 Unauthorized (server=199.30.56.194:5060; retry in 117s)].  Same thing when I set it up to make outbound calls via Circlenet.  Before, I had not problem getting Callcentric/Circlenet to work, individually, on SP2.  I'm going to ask both providers to look at my accounts and see if they have been locked or something.  If not, I'm at a loss.

See my previous post.

SP2 must be
Service Providers -> SP2 Service -> X_ServProvProfile: B

Quote from: dudly on April 22, 2014, 03:31:36 PM
After reading this thread my head is spinning.

Configuring an SP slot using the OBITALK webpage portal is trivial.


Setting up a Voice Gateway is non-trivial in comparison.

Quote from: azrobert on April 22, 2014, 02:41:51 PM
See my previous post.

SP2 must be
Service Providers -> SP2 Service -> X_ServProvProfile: B

azrobert, that must be the piece I have been missing.  When I sent CallCentric some screenshots to help troubleshoot my "Register Failed" condition, here is what they said: "If you are using Profile B on SP2 then on your SP2 Service configuration page you need to make the following change:
X_ServProvProfile: B"
Same as you were saying, I just couldn't see it.  When I made that change, SP2 registered with my Callcentric account.  Now to go back into the Voice Gateway settings and see if I can get Circlenet configured to call out.

It looks like I finally put all the pieces together in the right order and my Obi is working the way I wanted it to work -- Callcentric-in/Circlenet-out on SP2 ringing line 2.  I don't think there is anything I had to do that azrobert didn't recommend, it just took me awhile to get it.  Do I understand it all?  Nope.  But I understand more than I did when I started.  Hopefully, I'll be successfully testing the fax capability on line 2 today and setting up line 1 the same way for voice.  Thanks to everyone for contributing to a great forum.

FAX using GV XMPP works perfectly, but before XMPP faxing for me was inconsistent.

I recently did some limited testing sending 1 page faxes using CircleNet.
I was successful using this technique:
http://www.obitalk.com/forum/index.php?topic=6625.msg41922#msg41922
I did not try without the Star Code.

Dial like this:
*01,18005551212

Comma on my fax is a pause.

If you have problems receiving faxes, putting a cheap DSL filter between the OBi and FAX helped me before XMPP.
http://www.amazon.com/2WIRE-FILTER-TELEPHONE-ANALOG-MODEMS/dp/B000U37AZU/ref=sr_1_5?s=electronics&ie=UTF8&qid=1398268272&sr=1-5&keywords=dsl+filter

I've been absent from here for a while but I wanted to chime in about faxes on our service. At CircleNet we do our best to make sure that all US routes support T.38 and we only do G711 inside our network and with our peers wherever possible, this is as much as we can do to make sure faxes complete.

VOIP isn't ideal for faxing and your results may vary I have some customers that say it works well and I've heard horror stories. That said if you are using our service and you do have trouble faxing please open a ticket, we can't promise we can solve your particular fax problem but we'll try.

I think that in a lot of cases features on the device such as jitter buffers and comfort noise generation could be problems and dialing * codes as suggested by azrobert or changing system settings might help.

Sam

"my Obi is working the way I wanted it to work -- Callcentric-in/Circlenet-out on SP2 ringing line 2.  I don't think there is anything I had to do that azrobert didn't recommend, it just took me awhile to get it."

Exactly the same here!!
Thanks azrobert, you da man!

Now I just need to figure out a plan for SP1 on the wife's line.
Unfortunately there is quite a pregnant pause (before it starts ringing) dialing out on SP2 via Circlenet & that won't fly for the wife.
FWIW, Circlenet's rates are about 1/10 of what I was paying/min on a Verizon POTS line!

Quote from: zorlac on April 23, 2014, 07:46:54 PM
Now I just need to figure out a plan for SP1 on the wife's line.
Unfortunately there is quite a pregnant pause (before it starts ringing) dialing out on SP2 via Circlenet & that won't fly for the wife.

See my comments here:
http://www.obitalk.com/forum/index.php?topic=7742.msg50188#msg50188

And my next post in the same thread on international calls.

Sam,
I should be on your payroll with all the work I'm doing here. LOL

azrobert,
Yes you are doing this community and me a service and we here at CircleNet are happy about that!  We are a supper tiny company and our resources are limited. This forum does allow us to stretch them to provide service to users that wouldn't otherwise be able to get their devices to work in the ways they want to. It's hard to put a value on good user community involvement but Obi's got it. :-)

zorlac,
We're aware of the pause and it is something that we do want to address. There are lots of issues causing this and I'm not sure that it will get better before the 15th of May but we are working it. I'm glad you like our pricing and if there is anything we can do (*Thanks azrobert!*) please let me know.

Sam

Quote from: azrobert on April 23, 2014, 08:13:32 PM
See my comments here:
http://www.obitalk.com/forum/index.php?topic=7742.msg50188#msg50188

I guess this is the short of it?

Here is my recommended DigitMap for most people:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.S3|<1aaa>xxxxxxx)
aaa is you local area code for 7 digit dialing.

Thanks for taking the time to explain these things, I get the feeling you worked in the telecom field or at ObiHai at some point?

zorlac asked:

QuoteI get the feeling you worked in the telecom field or at ObiHai at some point?

Your feeling is wrong. I bought my 1st OBi over 3 years ago. My knowledge of the OBi came from tinkering AND reading other people's posts. Playing with VOIP and posting here is a hobby for me. In another life I was a computer programmer and this has probably help in my understanding the OBi. Actually, you are close to being right. I worked for a large corporation in networking, but this was about transferring data over telephone lines and a fiber optic network. Nothing about voice.

Sam said:

QuoteWe are a super tiny company and our resources are limited.

Relax! I was just kidding about the payroll. Like I said above, this is a hobby for me.  

azrobert it's amazing how a huge company can suck all of the fun out of technology sometimes having the Obi devices to play with is probably a lot of fun.

CircleNet started as a way for my friends and I to talk while we were overseas and also as a way for us to build our own network the way we would like we're all geeks here :-).

Sam

For such a tiny company - you deserve much praise for the attention you give to your clients !!

Given how little outgoing calls cost with CircleNet, it seems to me that a good solution for some folks will be to use that, and the incoming as detailed here:
http://www.obitalk.com/forum/index.php?topic=7675.0

Personally, I need to get/send SMS on my 'main' number and wish to have more than one option for outgoing calls as well.
Therefore I will use CircleNet and Future-Five both.

(And as before I also compliment Nitzan on his patient willingness to help 'orphans' like myself both here and via email.)

vtsnaab,
Thanks! We always like to hear good things about ourselves ::). Also your right about Nitzan, in some ways we are competitors but I can tell he cares about his customers. Future9 is a solid company.

Sam

Quote from: azrobert on April 23, 2014, 08:13:32 PM

Quote from: zorlac on April 23, 2014, 07:46:54 PM
Now I just need to figure out a plan for SP1 on the wife's line.
Unfortunately there is quite a pregnant pause (before it starts ringing) dialing out on SP2 via Circlenet & that won't fly for the wife.

See my comments here:
http://www.obitalk.com/forum/index.php?topic=7742.msg50188#msg50188
And my next post in the same thread on international calls.

Quote from: azrobert on April 20, 2014, 06:10:26 PM
. . .If your Phone Port Primary Line is SP1, then the SP1 DigitMap is the parm that needs to be examined for problems. It is found at Service Providers -> ITSP Profile A -> General.
This is the default SP1 DigitMap for a OBi110: 
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)
. . .
Here is my recommended DigitMap for most people:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.S3|<1aaa>xxxxxxx)
aaa is you local area code for 7 digit dialing.

BACKGROUND:  With Circlenet setup for outbound calling on a Voice Gateway, and, in my case, Callcentric setup for inbound calls, then there are TWO places for digitmaps, one under the ITSP Profile and the other under the Voice Gateway. 

Callcentric provides the following specific digitmap sequence for its setup at Service Providers -> ITSP Profile A or B or C or D -> General:
(*xx.|**275*x.|[3469]11|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)

The other digitmap, located at Voice Services -> Gateways and Trunk Groups -> Voice Gateway1 or 2 or . . ., was specified in Reply 60 to this thread as follows:
(1xxxxxxxxxx|<1>xxxxxxxxxx|<1919>xxxxxxx|011xxxxxx.S3)

QUESTION:  Which digitmap should be changed, the Callcentric one or the Voice Gateway one?  It seems like it would be the Voice Gateway one, since that is the one affecting outgoing calls.  No?  Actually, for those of us who use Callcentric as an inbound-only provider, does the Callcentric digitmap even matter?

The short answer is VG DigitMap for outbound calls.
Read on if you want to know how things work,

You can do some fancy stuff with an OBi. The scope of my following answer is limited to outbound calls from the phone port and inbound calls directed to a phone port.

Inbound calls are not affected by any DigitMap. The Inbound Call Route for the trunk directs the call to a phone port.

After you dial an outbound number the Phone Port DigitMap gets control.
The DigitMap validates the dialed number.
It can also modify the dialed number like adding a country code, area code or stripping off a prefix.
If the number does not match a rule in the Phone Port DigitMap you will get a Busy signal.

If the dialed matches a rule, it is passed to the Phone Port OutboundCallRoute.
Each entry in the OutboundCallRoute has a DigitMap or a literal.
If a dialed number matches an entry, it is routed out the specified trunk.
If there no match, you get a message something like "No Routes Available".

All trunk DigitMaps are totally IRRELIVANT unless they are referenced by the Phone DigitMap or OutboundCallRoute.

Most of the rules in the Phone Phone DigitMap or OutboundCallRoute are for special cases.
I'm only including what is need for calls to the Primary Line.

Phone DigitMap
((Mpli))

Phone Out Route
{(Mpli):pli}

Mpli points to the Points to the Primary line DigitMap (usually ITSP A DigitMap)
pli points to the Primary Line (usually sp1)
You would get the same results using Msp1 and sp1

If you dial 18005551212 it matches a rule in the ITSP A DigitMap, then matches the rule in the Out Route as is routed out SP1.

I 1st setup a VG like this:

Phone DigitMap
(8xxxxxxxxxx|(Mpli))

VG1 DigitMap
(<8:1>xxxxxxxxxx)

Phone Out Route
{(Mvg1):vg},{(Mpli):pli}

If you dial 88005551212 it passes the Phone DigitMap.
It matches VG1 DigitMap (Mvg1)
The number is changed to 18005551212 and routed out VG1.

If I did this:
Phone DigitMap
((Mvg1)|(Mpli))

The dialed number would pass the Phone DigitMap.
The number would be changed to 18005551212 in the Phone DigitMap.
It would NOT match Mvg1 in the Phone Out Route and would be routed out SP1.


Edit:
After GV was removed from SP1, I suggested this:

VG1 DigitMap
(1xxxxxxxxxx)

When you dial 18005551212 it matched the Primary Line DigitMap and is passed to the Phone Out Route.
It doesn't matter that GV was removed from the Primary Line and SP1 is not used.
Maybe you should change the Phone DigitMap, so it's not confusing:

Phone DigitMap
((Mvg1)|(Mpli))

The dialed number will match both Mvg1 and Mpli in the Phone Out Route.
Processing moves left to right, so it will match Mvg1 first and be routed out vg1

Here is the Voice Gateway Digitmap I'm using and I'm still getting a 10-second delay when dialing a local, 7-digit number within my area code (where "aaa" in the digitmap is replaced with my area code).  10-digit and 11-digit numbers go right through without delay.  I don't see any open-ended rules to trigger a 10-second delay.  Any suggestions on how to make 7-digit calls go right through?  What should I look for?
(1xxxxxxxxxx|011xx.S3|<1aaa>xxxxxxx)

The Phone Port DigitMap determines how long the OBi waits.
You have to look at all the DigitMaps the Phone DigitMap refers to, which probably includes the ITSP A DigitMap (primary line).

You don't get a 10 second delay with 11 digit numbers?
Maybe I don't totally understand how the delay is determined?

Ianobi, please chime in.

Edit:

Since 10 digits still work, you must have the 10 digit rule in the Primary Route's DigitMap.
You would need to remove the 10 digit rule and xx. from the Primary route's DigitMap to get zero delay on 7 digits.

Quote from: azrobert on April 25, 2014, 07:11:50 AM
The Phone Port DigitMap determines how long the OBi waits.
You have to look at all the DigitMaps the Phone DigitMap refers to, which probably includes the ITSP A DigitMap (primary line).

You don't get a 10 second delay with 11 digit numbers?
Maybe I don't totally understand how the delay is determined?

Ianobi, please chime in.

Edit:

Since 10 digits still work, you must have the 10 digit rule in the Primary Route's DigitMap.
You would need to remove the 10 digit rule and xx. from the Primary route's DigitMap to get zero delay on 7 digits.

I have the following standard Callcentric digitmap set at Service Providers -> ITSP ProfileX -> Digitmap:

    (*xx.|**275*x.|[3469]11|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)

Are you saying that if I change it to the following, the delay should go away?

    (*xx.|**275*x.|[3469]11|1xxxxxxxxxx|011xx.|(Mipd)|[^*#]@@.)

And, to de-clutter it even more, is there any reason why I shouldn't also take out the IP address and URI Rules, thusly?

    (*xx.|**275*x.|[3469]11|1xxxxxxxxxx|011xx.)

Finally, ref your first sentence, do any changes need to be made to the default Physical Interfaces -> Phone PortX -> Digitmap, which is as follows:

    ([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|##|**70(Mli)|**8(Mbt)|**81(Mbt)|**82(Mbt2)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**9(Mpp)|(Mpli))

Quote from: dial.tone on April 25, 2014, 08:00:47 AM
And, to de-clutter it even more, is there any reason why I shouldn't also take out the IP address and URI Rules, thusly?

    (*xx.|**275*x.|[3469]11|1xxxxxxxxxx|011xx.)

Well, I decided to just try it and see.  So I changed Service Providers -> ITSP ProfileX -> Digitmap to the above value and still got the 10-second delay dialing a 7-digit number. 

Use this with the international change:
*xx.|**275*x.|[3469]11|1xxxxxxxxxx|011xx.S3)

The last rule in the Phone DigitMap (Mpli) points to the Primary line DigitMap.
You didn't say if Callcentric was defined on the Primary Line.
The default Primary Line is SP1, so you have to apply the same fix to ITSP A digitMap.

[1-9]S9
[1-9][0-9]S9

The above rules are for speed dials and allow numbers 1 thru 9 and 10 thru 99.
I don't know why they have a 9 second delay.
I would change them to:
[1-9]
[1-9][0-9]

If you don't force the call out another trunk by using **n prefix, you don't have to worry about the other rules.

Quote from: azrobert on April 25, 2014, 08:49:25 AM
Use this with the international change:
*xx.|**275*x.|[3469]11|1xxxxxxxxxx|011xx.S3)

The last rule in the Phone DigitMap (Mpli) points to the Primary line DigitMap.
You didn't say if Callcentric was defined on the Primary Line.
The default Primary Line is SP1, so you have to apply the same fix to ITSP A digitMap.

[1-9]S9
[1-9][0-9]S9

The above rules are for speed dials and allow numbers 1 thru 9 and 10 thru 99.
I don't know why they have a 9 second delay.
I would change them to:
[1-9]
[1-9][0-9]

If you don't force the call out another trunk by using **n prefix, you don't have to worry about the other rules.

Using (*xx.|**275*x.|[3469]11|1xxxxxxxxxx|011xx.S3) gave me a "circuit busy" signal after I dialed the first 2-3 digits in the 7-digit number I was testing.  I had to revert back to the full Callcentric standard digitmap to avoid getting the "circuit busy" -- then I inserted the S3 in the international calling rule and the delay went up to 12-15 seconds.  I seem to be backing up. 

How do you configure your OBI?
Do you update it using the Web interface or OBiTalk?

Do you use Callcentric for outbound calls, or just inbound calls?
What SP trunk is Callcentric defined on?
What is your Primary Line?
It's found here:
Physical Interfaces -> Phone Port -> Primary Line

How do you configure your OBI?
   I use the web interface (192.168.x.x).

Do you use Callcentric for outbound calls, or just inbound calls?
   I use Callcentric for inbound calls.  I use CircleNet via Voice Gateway for outbound calls.
   
What SP trunk is Callcentric defined on?
   Callcentric is defined on SP1 (for line 1 going into my 2-line deskphone).
   Callcentric is defined on SP2 (for line 2 and the fax machine).

What is your Primary Line?
   Phone1 and Phone2, both, are set to SP1 Service.  I'm redirecting Phone2 to SP2 Service at this time.

I have tried to make the simultaneous digitmap changes to all 4 setups (SP1, SP2, VG1, and VG2), but I may have missed one.  I'll go back and doublecheck to make sure the digitmaps are as follows:

Service Providers -> ITSP Profile A and B -> General:
   (*xx.|**275*x.|[3469]11|1xxxxxxxxxx|011xx.S3|(Mipd))

Voice Services -> Gateways and Trunk Groups -> Voice Gateway1 and 2:
   (1xxxxxxxxxx|011xx.S3|<1919>xxxxxxx)

And I'll make sure the Primary Line on Phone 2 is set to SP2 Service.  Does that all sound right?

Edit 1:
Ok, here are the results.  With Service Providers -> ITSP Profile A and B -> General -> Digitmap set as follows:
    (*xx.|**275*x.|[3469]11|1xxxxxxxxxx|011xx.) -- Result, circuit busy after 5 seconds
    (*xx.|**275*x.|[3469]11|1xxxxxxxxxx|011xx.|(Mipd)|[^*#]@@.) -- Result, circuit busy after dialing 1st digit
    (*xx.|**275*x.|[3469]11|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.) -- Result, 12-second delay but call went through

Change the Phone Port DigitMap to this:
((Mvg1)|[1-9]x?*(Mpli)|[1-9]|[1-9][0-9]|911|**0|***|#|##|**70(Mli)|**8(Mbt)|**81(Mbt)|**82(Mbt2)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**9(Mpp)|(Mpli))

Make sure OBItalk provisioning is Disabled.

Quote from: azrobert on April 25, 2014, 11:01:09 AM
Change the Phone Port DigitMap to this:
((Mvg1)|[1-9]x?*(Mpli)|[1-9]|[1-9][0-9]|911|**0|***|#|##|**70(Mli)|**8(Mbt)|**81(Mbt)|**82(Mbt2)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**9(Mpp)|(Mpli))

Make sure OBItalk provisioning is Disabled.

Prepare yourself for the Knighthood Ceremony, Sir azrobert!!  You are truly a genius!  Delay is gone.  Now I don't have to endure that just-call-AT&T look from my wife tonight!!  She will probably send you a Christmas card this year!

dial.tone I think I owe azrobert more than a card :-), (http://thumbs.dreamstime.com/x/alcohol-light-beer-mug-froth-isolated-6719900.jpg)

Also there is a chance your wife might be right about ATT, we do terminate some traffic using their network.

Sam Moats

Quote from: azrobert on April 25, 2014, 11:01:09 AM
Change the Phone Port DigitMap to this:
((Mvg1)|[1-9]x?*(Mpli)|[1-9]|[1-9][0-9]|911|**0|***|#|##|**70(Mli)|**8(Mbt)|**81(Mbt)|**82(Mbt2)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**9(Mpp)|(Mpli))
Make sure OBItalk provisioning is Disabled.

Is that all one string into that first field?
Would that string be OK for circlenet on SP2?
Thanks again!
(http://i58.tinypic.com/t0mahl.jpg)

OK this config works (on my obi100) but there is a ~13sec ring pause.  :(

DigitMap: ([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|**1(Msp1)|**2(Msp2)|**9(Mpp)|(Mpli))

OutboundCallRoute: {(Mvg1):vg1},{([1-9]x?*(Mpli)):pp},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**9:>(Mpp)):pp},{(Mpli):pli}

zorlac,

Yes, it's all one string.

It's for an OBi202 using VG1 for outbound calls.
You have to modify other DigitMaps and this might not fit your setup.
Read some of the previous posts.

I have a question for you.
How did you paste that picture in your post?
I have a Windows 7 machine and it has the Snipping Tool.
I can paste a Snip into Word using the Special Paste, but I can't paste a Snip anywhere else.
Thanks

Quote from: azrobert on April 25, 2014, 09:05:59 PM
zorlac,
I have a question for you.
How did you paste that picture in your post?
I have a Windows 7 machine and it has the Snipping Tool.
I can paste a Snip into Word using the Special Paste, but I can't paste a Snip anywhere else.
Thanks

Man, I'd be grateful to help you!
I'm running Linux but in Windoze the print screen key will usually capture the screen to the clipboard and then I'd paste it into a simple graphics program (Irfanview (http://www.irfanview.com/) maybe?) for cropping/save as .jpg.
I use tinypic (http://tinypic.com/) to host the pics and copy the [ img]this url[/img] to post here.
I hope that's kinda clear.

Quote from: zorlac on April 25, 2014, 09:18:53 PM
I'm running Linux but in Windoze the print screen key will usually capture the screen to the clipboard and then I'd paste it into a simple graphics program (Irfanview (http://www.irfanview.com/) maybe?) for cropping/save as .jpg.
I use tinypic (http://tinypic.com/) to host the pics and copy the [ img]this url[/img] to post here.

After the print screen I used Paint to crop the image. I could paste the image into a Word document instead of the special paste required by an image captured by the Snipping tool. It's not that important to me to go thru the trouble of hosting the image somewhere. I thought there might be a way just to paste the image directly into a post. See how much I knew about this stuff. Anyway, I know how to do it now.

Thanks

OK this config works (on my obi100) but there is a ~13sec ring pause.  :(

DigitMap: ([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|**1(Msp1)|**2(Msp2)|**9(Mpp)|(Mpli))

OutboundCallRoute: {(Mvg1):vg1},{([1-9]x?*(Mpli)):pp},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**9:>(Mpp)):pp},{(Mpli):pli}

Pressing # after dialing cuts the delay to ~5sec so it seems that maybe 10sec of my delay is coming from my digit map.

Sam, I know you have bigger fish to fry, but some stock config strings for the obi box parameters would be real handy!
Thanks

@ azrobert & dial.tone

I'm coming very late to this party - I note that I missed the beer on offer   :)

Quote[1-9]S9
[1-9][0-9]S9

The above rules are for speed dials and allow numbers 1 thru 9 and 10 thru 99.
I don't know why they have a 9 second delay.
I would change them to:
[1-9]
[1-9][0-9]

By coincidence, I was just answering a question on speed dials. I would urge you to put back the "S9" delays in your Phone Port DigitMap. The purpose of the S9 delays is to prevent numbers such as 911 being seen by the OBi as speed dial 9 followed by digits 11 etc.

If you "declutter" your digit maps, as I also like to do, then often we remove these rules:

xx.|(Mipd)|[^*#]@@.

Removing these rules in the Primary Line DigitMap (Mpli) removes a two second delay in the overall Phone Port DigitMap. This is mostly good, but we are then back to the 911 situation. If you have removed the "S9" delays then when you dial 911 the "9" will instantly be matched as a speed dial and digits "11" will most likely not match anywhere.

If dialling numbers longer than three digits there is no problem as the number will be matched elsewhere – most likely in the Primary Line DigitMap. Therefore the S9 should not affect normal numbers. If you press "#" during the S9 delay period, then that tells the OBi you have finished dialling. Pressing 8# results in speed dial 8 being used with no delay.

zorlac,
That is a good idea we're trying to put together a wiki and next weekend we're putting up a forum for CircleNet users. Also I'm a little fish in the telco world and you guys are my customers so your suggestions all rate as large on my fish-o-meter.

Sam

zorlac,

Try this:
DigitMap: ((Mvg1)|[1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|**1(Msp1)|**2(Msp2)|**9(Mpp)|(Mpli))

I assume your VG1 DigitMap looks something like this:
(1xxxxxxxxxx|<1>xxxxxxxxxx|<1919>xxxxxxx|011xxxxxx.S3)

(Mpli) in the Phone DigitMap points to the primary line DigitMap, so you also have to remove any offending rule there.

ianobi,

Good point about 911.  If you're in the middle of a heart attack and dialing slowly, you will go to speed dial #9.

All my phones are the type where you dial the number then hit Send/Talk, so I don't think this applies to me.

Quote from: azrobert on April 26, 2014, 08:18:07 AM
zorlac,
I assume your VG1 DigitMap looks something like this:
(1xxxxxxxxxx|<1>xxxxxxxxxx|<1919>xxxxxxx|011xxxxxx.S3)
(Mpli) in the Phone DigitMap points to the primary line DigitMap, so you also have to remove any offending rule there.

SP1 is still on GV
I haven't messed with that under the threat of potential spousal retribution.  :o

ITSP Profile A
DigitMap: (1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)


"next weekend we're putting up a forum for CircleNet users."

Oh baby, I love forums!  ;D
That will be a big help Sam, thanks!

You should also be getting the long pause with GV.

Try this:
ITSP Profile A
DigitMap: (1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.S3)

I'm comfused. Are you still using GV on SP1? If yes, how do to dial numbers for GV? Do you use prefix "**1"? How do you dial numbers for routing to CircleNet?
Please post your VG1 DigitMap.

My last suggestion might have a flaw and prevent you from using CircleNet.

Quote from: azrobert on April 26, 2014, 10:09:25 AM
You should also be getting the long pause with GV. Nope, works fine.

Try this:
ITSP Profile A
DigitMap: (1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.S3)

I'm comfused. Are you still using GV on SP1? If yes, how do to dial numbers for GV? Do you use prefix "**1"?
856-xxx-xxxx
How do you dial numbers for routing to CircleNet? 8-856-xxx-xxxx

Please post your VG1 DigitMap.

(<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1856>xxxxxxx|<8:>011xxxxxx.S3)

Just signed up to try out the service though I'm not yet validated.

In addition to using this service on my Obi I'm hoping to be able to place calls via wifi on an android phone using my CircleNet sip credentials and an app such as sipdroid.  I currently place wifi calls using the GrooveIP app via Google voice and that too uses the XMPP interface that Google is killing May 15.

Will this work?  Will it be easy to obtain the sip credentials once I'm validated and can access the website?  Is there a recommended app for placing calls this way?  Does anything special need to be done regarding the possibility of placing calls simultaneously via the Obi and the android phone?

Quote from: ToddAllen on April 26, 2014, 12:06:52 PMWill it be easy to obtain the sip credentials once I'm validated and can access the website?

Yes.

ToddAllen,
I'm not sure what your CircleNet account number is but we don't have any left for validation this morning so I'm guessing your  active now Welcome Aboard!

Now on to your sip question about multiple devices, the answer is HECK YES! connect as many devices as you want to your account. Personally I use SIPdroid on my android devices but any sip client should work for you.

Sam
CircleNet

zorlac,

Try this:

Phone
DigitMap: (8(Msp1)|[1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|**1(Msp1)|**2(Msp2)|**9(Mpp)|(Mpli))

ITSP Profile A
DigitMap: (1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xxxxxx.S3)

The 8(Msp1) will use the SP1 patterns plus an "8" prefix to validate numbers.
If you used (Mvg1) like I suggested in my last post the 8 prefix will be stripped off before getting to the outbound route.

That's a lot better, the ring delay is ~6sec for CN & ~3sec for GV .
Thanks

I'm activated.  I successfully placed a couple test calls from the android phone using the app Zoiper.  Sound quality as good if not better than GV/GrooveIP though noticeable in call latency perhaps 300 milliseconds.  Need more testing to compare the latency to GrooveIP and try to determine if much latency is due to CircleNet.

Then I tried to receive calls.  Didn't see how to get a free incoming number via CallCentric without 911 service so I signed up for a free number to receive calls via IPKall.  Gave IPKall my SIP credentials for CircleNet which didn't work.  Then used a free sipsorcery account with IPKall and added the sipsorcercy SIP credentials to Zoiper and it worked.  Sound quality and latency on calls received via IPKall/sipsorcery seemed a bit worse then calls placed via CircleNet.

Next I'm going to try and set up my own SIP server to use instead of sipsorcery.  Then if all is working smoothly on the android phone I'll try and reconfigure the Obi100 to use the new services instead of GV.

Anyway CircleNet looks like a keeper.

Quote from: Sam_from_CircleNet on April 26, 2014, 02:28:26 PM
ToddAllen,
I'm not sure what your CircleNet account number is but we don't have any left for validation this morning so I'm guessing your  active now Welcome Aboard!

Now on to your sip question about multiple devices, the answer is HECK YES! connect as many devices as you want to your account. Personally I use SIPdroid on my android devices but any sip client should work for you.

Sam
CircleNet

ToddAllen and others,

Glad you got connected and welcome aboard. One other thing to try is using east.circlenet.us or west.circlenet.us in place of outbound.circlenet.us. One set of servers is in Atlanta and the other in California. Your account can connect to either server or both if you have multiple devices.

Thanks,
Sam

Quote from: azrobert on April 18, 2014, 10:11:47 AM

Quote from: Jumbo on April 18, 2014, 07:03:18 AM
Quick followup question on this.. if CallCentric is registered as SP2 and if I want to use CircleNet as outbound on SP2, what changes do I need to make?

Appreciate the help, thanks!

You can share an SP trunk with 2 services by using a Voice Gateway.
Voice Gateways are used with outbound only providers that don't need to register.
CircleNet fits this category.

Keep GV on SP1.
Define Callcentric on SP2

Define CircleNet on Voice Gateway 1:
Voice Services -> Gateways and Trunk Groups -> Voice Gateway1
Name: CircleNet
AccessNumber: sp2(outbound.circlenet.us)
DigitMap: (<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1aaa>xxxxxxx|<8:>011xxxxxx.S3)
AuthUserID: Your_CircleNet_ID (10 digit ID)
AuthPasssword: Your_CircleNet_Password

aaa is your local area code. This is used for 7 digit dialing.

Add to the beginning of the Phone Port OutboundCallRute:
{(Mvg1):vg1},

Continue to use GV as you are currently.

To use CircleNet dial as follows:
814805551212  or
84805551212  or
85551212  or
8011............

After May 15th change the Voice Gateway DigitMap to:

(1xxxxxxxxxx|<1>xxxxxxxxxx|<1aaa>xxxxxxx|011xxxxxx.S3)

Dial without the "8" prefix to use CircleNet.

EDIT ** I had the login username instead of the account number for the AuthUserID. Now it works.. just need to get caller ID straightened out.  Hope this helps someone.

EDIT ** ok the Caller ID is working now as I had to add caller ID in the CircleNet interface. It does take a bit of a delay like 5 or 10 seconds to make the call and a bit of static but I will work on that.  I saw a post about the delay. If you have any help on these items let me know.  For now I am glad the GV/OBI saga is handled here.  No casualties. International calling is working also.

______
HI, I have been using voip since 2003. I started with Vonage and canceled last September and moved to the OBi100. Ya no more bill, err till now.  I researched a lot and decided to use CallCentric for inbound and Sam and CircleNet.  I replaced SP1 that was Google Voice (GV) with CallCentric (CC) and that is working fine. I can call direct or forward my GV number and I get it on the OBI.  So now I signed up with CN and Sam was great and I was set up fast and got my $2 credit.  I am just trying to setup CN for my outbound and now I am getting "the provider rejected the number as it is invalid" or something like that.

So I followed what I could figure out from azrobert who has been great.  I am an engineer and have done some fancy things in my time but some of the coding here I just don't follow exactly.  So it is helpful to get your input. 

- I did this:
Add to the beginning of the Phone Port OutboundCallRute:
{(Mvg1):vg1},

Define CircleNet on Voice Gateway 1:
Voice Services -> Gateways and Trunk Groups -> Voice Gateway1
Name: CircleNet
AccessNumber: sp2(outbound.circlenet.us) ** I set this to "sp1(west.circlenet.us)" per Sams last post and assuming Sp1 would be right.

DigitMap: (<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1aaa>xxxxxxx|<8:>011xxxxxx.S3)
I set this to:
(1xxxxxxxxxx|<1>xxxxxxxxxx|<1aaa>xxxxxxx|011xxxxxx.S3)

AuthUserID: Your_CircleNet_ID (10 digit ID) I did this obviously.
AuthPasssword: Your_CircleNet_Password


What I want is to be able to call the US and International dialing normal like 17775551212 or 011whatevernumber.

I will keep trying things but I think I am missing something simple here.  When I had GV it all worked fine, so what are the settings I need now for VG1 and the Phone Port to be able to connect and call out with CircleNet?

Thanks.... in advance.. PS ya CircleNet rates are really low. I looked them up on his massive list.   :)

voiper1,

The config looks good to me.

Check the OBi100 Call history to see where the call is going and the number sent.
Log into the OBi via the Web interface.
Click Status
Click Call History

The following will eliminate any long pause and won't fix your problem unless you're doing something weird.
ITSP Profile A -> DigitMap:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xxxxxx.S3)

If you configure the OBi100 via the web interface check:
System Management => Auto Provisioning

Under OBiTalk Provisioning:
Method must be Disabled.

Hi Circlenet!

I've just signed up to try out your service.

I am unable to get my Obi device to successfully connect to your service.  I followed your directions on your site.

I'm getting "backing off...authentication" errors.  

Anyway, I put in a ticket already today.  Can you assist me?

Thanks!

Hi Lottamoxie,
I think we know which ticket is yours and you should have a response to it by now. If you are who I think you are we are receiving your registration but it appears we are getting a blank password from your Obi. I've sent your password in the response to the ticket I didn't want to put it here. Please try putting the password we sent you in the ticket into your obi profile and let us know if it works.

Thanks,
Sam

BTW: The obi has a lot more features and flexibility than the Linksys ATA but with the added features comes an increase in complexity. We do support the other device also if you'd like config help on that open a ticket with us I'd like to keep my forum posts here Obi centric.

Well now it's showing "registered."  :-D

I am still using Google on my SP1 until May 15th when GV with Obi goes kaput.  Then I will use a DID number on SP1 and continue to use Circlenet.us on my SP2 for outbound calls.

Thank you for your rapid response.   I look forward to trying out your service.

ETA:  I just made an outbound call using circlenet.us.  I only ever call in the US.  Call quality was excellent!  A just under 5 min call to FL was 0.021.   I'm pleased!

Quote from: azrobert on April 27, 2014, 12:11:27 AM
voiper1,

The config looks good to me.

Check the OBi100 Call history to see where the call is going and the number sent.
Log into the OBi via the Web interface.
Click Status
Click Call History

The following will eliminate any long pause and won't fix your problem unless you're doing something weird.
ITSP Profile A -> DigitMap:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xxxxxx.S3)

If you configure the OBi100 via the web interface check:
System Management => Auto Provisioning

Under OBiTalk Provisioning:
Method must be Disabled.

Thank you azrobert.
I did already have that pattern in place.  Yes I also cleared that auto provision thing per your mention in previous posts.  The delay is not a big issue but it seems like it comes and goes.  I am not concerned.  The static might have been there in the past, but I can't remember.  Sam did say it should go away when it connects but calling my cell phone I still get it. It could be just parasitic noise from several things I realize and not even related to the connection but the jacks and obi and such.  As a side not my OBI 100 over heated back in December and November. Being an electronics engineer sadly not having any heatsinks on hand I just took the cover off the OBI and let it free air and it seems to help.  A new one or a heat sink would fix it I know.  Ah well. 

Sam has been very helpful and so far so good.  If you are like me and could spend $30 on Vestalink or 35 on PowerPhone but 1) I dont like limited even though I hardly use my VOIP line, and 2) If I can get it pay as you go low cost I am in.  Who wants to pay the man/women for time I dont use?

So far I have my time invested and that is all.  Callcentric incoming NY number.. and CircleNet is a winner.  NO brainer just follow this forum and should be easy to get you setup if you at all have a tech nerve in your body.

Thanks again forum.  I will update as i use the phone more and give feedback.   ;)

HI azrobert and Sam, I noticed *67 caller ID blocking is not working calling out on CircleNet, is there something I need to do in the OBI or online interface?  Or is it even possible?

By the way I noticed I had the volume up on the handset and I think that is why the sudden mild static on the line.  Through all this testing I somehow cranked up the volume by accident.

Thanks..
:)

Interesting your the first person to ask me to be able to get the caller ID blocked, most people are trying to do the opposite. We don't support * codes right now but it's on the medium term development list. (Think Late May, early June).

What you can do in the meantime is remove the callerID from your user account portal, if you have trouble with this send in a ticket and we'll help you. All calls will show "Unknown Number" or a generic callerID that will very depending on the route the call takes.

Thanks,
Sam

Quote from: Sam_from_CircleNet on April 27, 2014, 05:45:12 PM
Interesting your the first person to ask me to be able to get the caller ID blocked, most people are trying to do the opposite. We don't support * codes right now but it's on the medium term development list. (Think Late May, early June).

What you can do in the meantime is remove the callerID from your user account portal, if you have trouble with this send in a ticket and we'll help you. All calls will show "Unknown Number" or a generic callerID that will very depending on the route the call takes.

Thanks,
Sam

Thanks Sam. Ya I can clear out the number on the interface, good point!   I do on occasion use *67.  Adding that would be nice but just being able to change the name on the interface is rather cool.

Thanks.
:D

What happens if you just disable the CallerID number instead of clearing it out?

Quote from: gderf on April 27, 2014, 06:52:39 PM
What happens if you just disable the CallerID number instead of clearing it out?

If you disable on the interface, well before I added the caller ID it just showed the account number. 

With it disabled it sends a number in an non-existent area code: 643-620-9752.

Quote from: gderf on April 27, 2014, 07:53:18 PM
With it disabled it sends a number in an non-existent area code: 643-620-9752.

For me without Caller ID added on the CircleNet interface, before I knew to add the Caller ID, it just showed the account number for my account when calling my cell phone.  For you it may have been different.  Just so everyone is clear.  I know because I tried to figure out the caller ID after i saw it showing my account number.  Hope that helps.  CallCentric/Circlenet is great.   ;)

Sam,

How can we access our GV Voicemail from a phone connected to our Obi202 that is now set up to use CircleNet?   I have CircleNet set to send my GV # as my Outbound CID..  When I dial my GV #, it has bout 36 seconds of silence, then it rings, and then it is silent again.. it's quite odd.

Also, unrelated to CircleNet, but I am using Callcentric for inbound.. there's no way to get the Message Waiting Indicator to come across if I have a voicemail in the GV voicemail waiting for me, is there?

Thanks!

I have never been able to call my GV number from Circlenet or CWU when they have the outgoing CallerID set to the GV number. Disabling CallerID solves it, and yes, that's not exactly convenient.

This is a problem that we've encountered before, I *THINK* it's on Google's end when they receive a call with the same CallerID as the destination. What we will do in the near future (Around mid May) is add logic that suppresses the CallerID when you dial the same number that's on the Caller ID.

Thanks!
Sam

I just registered and got an account (think you). 

I don't see anywhere to put my Outbound Caller ID.  Where do I enter the phone number I want to spoof for my calls?

Also, is there a way to set up different voice gateways to use different outbound caller IDs?  It would be nice, for example, to spoof my work caller ID on work calls, and my home caller ID on home calls.  Is there a way to do this?

Thank you to everyone who is helping on this forum.  I am just dealing with converting from GV, and there is a lot for me to learn.  Your help is invaluable.

Quote from: classpro on April 29, 2014, 11:10:22 AM
I don't see anywhere to put my Outbound Caller ID.  Where do I enter the phone number I want to spoof for my calls?

I can tell you regarding this go to the CircleNet login and then go to 'Add Caller Id' on the left menu.  Then add it there.  All the other questions I am not sure.  I know Sam is programming more functionality in as he can.

Cheers...  ;)

Welcome aboard,

You can put your CallerID into the CallerID section of the user portal, whatever number you add in there is the number that your calls will appear to come from. I understand the wording on the interface is a little confusing and we're working on that one.

We can setup multiple SIP profiles here at CircleNet for your account and assign different callerIDs to them.  I think you could configure the Obi to use different SIP credentials for different voice gateways. To do this open a ticket with in our support system and include the numbers you'd like for CallerID and we'll build the SIP profiles.

And yeah the Obi forum does kick butt  ;D

It allows multiple caller IDs on that page (I thought it was for being able to log in).  Anyway, I'll just list one of them and see if it works.  Once it's working we can see about adding different profiles for different caller IDs.  It would be nice if we could figure out how to do that eventually.  Thanks.

FYI we here at CircleNet are aware of an issue with deleting callerIDs from the customer portal after they are entered. Were working on a fix and hope to have it in place on Saturday, if you have a stubborn CallerID on your account that refuses to delete please open a ticket and we will get it for you.
Sam

Circlenet stopped working when I assigned Callcentric to Sp1 and Sp2.  I initially set up callcentric on SP2 and had GV on SP1, and used the instructions from the beginning of this thread for setting up a Circlenet voice gateway.  I think Circlenet worked when I dialed out.  

Then I deleted GV from SP1 and replaced it with a second callcentric line for SP1.  So I now have two different callcentric numbers set up on SP1 and SP2, and both work.

However, Circlenet will not call out.  I want Circlenet to call out on all calls.

In the instructions, it says to use "AccessNumber:  sp2(outbound.circlenet.us)"
Does this "sp2" need to be changed so that circlenet will work with sp1 and sp2?

Is there something else that needs to be changed?  I'm using
Access Number:  sp2(outbound.circlenet.us)
Digimap:  (1xxxxxxxxxx|<1>xxxxxxxxxx|<1315>xxxxxxx|011xxxxxx.S3)
AuthUserID: Username (not the secret number, right?  Same number as "Card")
Password:  same as web login password

Thanks.  I feel like I'm close to getting this working.

Hi, well all I can offer is make sure if you have the Voice Gateway setup you do this:

Add to the beginning of the Phone Port OutboundCallRute:
{(Mvg1):vg1},

See my post referring to another post:
http://www.obitalk.com/forum/index.php?topic=7614.msg50681#msg50681

;)

Localphone.com, is that not a better deal at least in the Americas?

Calling a USA number from another state I checked the cost was between .00194 and .00867 cent per minute depending on the route and of course that is just my results.  Circlenet seems to do the job just fine.  A pay as you go, no monthly fee, making upgrades as fast as they can, and free incoming from CallCentric if you do that setup, that is a good deal and I am happy with it.

;)

 {(Mvg1):vg1},{([1-9]x?*(Mpli)):pp},{(<#:>|911):li},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}

Here is my outbound call route

 {(Mvg1):vg1},{([1-9]x?*(Mpli)):pp},{(<#:>|911):li},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}

Here is my outbound call route

Quote from: classpro on April 30, 2014, 12:18:38 AM
{(Mvg1):vg1},{([1-9]x?*(Mpli)):pp},{(<#:>|911):li},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}

Here is my outbound call route

I think that is what I have.
For this:
sp2(outbound.circlenet.us)

I had this:
sp1(west.circlenet.us)  You can do east or west or outbound.

I am using Voice Gateway 1. I had GV on SP1 and replaced it also. Read my threads.  I think yours should work. Try dumping the CallCentric on Sp2 and get CircleNet working on VG1, then put in CC back in SP2.  Trial and error.  azrobert knows much more than I on the regular expression matches but not sure that is your problem. 

Cheers..   :D

I changed the Phone Port - Primary Line to SP2 Service and now it works! If Primary Line is set to SP1 it didn't work even if I changed to sp1(outbound . . .) 

This is probably a question for Azrobert since he is our resident expert on this stuff.  I may have to try it if no one has an answer.

The two things I want to do are:

(1)   Add a 911 call string that will call the local fire dept if anyone puts 911 into the phone

(2)   Set up two additional Voice Gateways VG2 and VG3 which are set up to spoof different phone numbers (work and home) when I call out.

911 STRING

If I use the following to the call string, where YYYYYYYYYY is the local fire station (and 315 is my local exchange), will it call the fire station if I dial 911 (not something that's easy to test!)?
(<911:>1YYYYYYYYYY|1xxxxxxxxxx|<1>xxxxxxxxxx|<1315>xxxxxxx|011xxxxxx.S3)

ADDITIONAL VOICE GATEWAYS

Let's say I set up two new Voice Gateways:  VG2 and VG3.

VG2 string (set up with Circlenet to spoof my work number on caller id)

(<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1315>xxxxxxx|<8:>011xxxxxx.S3)

VG3 string with Circlenet (set up with Circlenet to spoof my home number on caller id)

(<7:>1xxxxxxxxxx|<7:1>xxxxxxxxxx|<7:1315>xxxxxxx|<7:>011xxxxxx.S3)

And then I would add to the Phone Port Callout Route:

{(Mvg1):vg1},(Mvg2):vg2},(Mvg3):vg3},

Is this right?  Does the order matter for the MVG strings or the 911 string?  

Thanks.

It should be:
(<911:1YYYYYYYYYY>|1xxxxxxxxxx|<1>xxxxxxxxxx|<1315>xxxxxxx|011xxxxxx.S3)

Left of colon is removed. Right of the colon is added.
I assume this is your primary route DigitMap. The sequence shouldn't matter.

You have the Voice Gateways correct.

Ignorant question (major networking guy who never learned VOIP)...

Your service is for outbound calls only, not inbound, right?

Hi Norris,
We're networking guys to and yes we are outbound only.
Sam

Thanks for the info.. I've signed up to try.

Am a CISSP and CISA ... in case you need any audit or security consulting.

BTW... here are my initial thoughts on a GV "route" change for my OBIHAI usage.
http://www.CircleNet.us, web site is simple, managment UI, simple, but you know what, if you're making phone calls, how important is the web UI?
Given the implosion of XMPP shuttering the door over at Google Voice, I sought out a hopefully reliable, great audio quality, pay for what-you-really-need provider. GV still has hands-down best spam/telemarketing control.
To that end, I'm using CircleNET for the only service they provide: outbound calls. And GV -> FreelyCall ->ObiHai  will be for inbound. latency not a problem with the top-tier routes between broadvoice and FreelyCall even with FreelyCall's Frankfurt, Germany (at least from what I can tell on routes) SIP server.
**I truly believe that by CN focusing on outbound, they do it better than most for less than all that I've seen so far.**
That said, this is "early-on" for the "unbundled" VOIP for me, so I've got a lot to learn and will hopefully learn more, but CN reflects great values, even as simple as finding ways to get low to no cost calls for public servants that are separated from their families by distance and months-years at a time.
Service is non-contract, pre-paid via PayPal, they offer a $2 credit to "try on their 20 dimes". So far the 75 minutes have all been more clear than the Google Voice calls and would have only cost $0.30. 
Why pay more for phone service, with a little work, find the best incoming provider(s) GV +FC and so far best outgoing CircleNet.us  (FC is freelycall.com, they offer free WA, USA DIDs w/ free incoming minutes, manual implementation, but friendly/efficient service all things equal)

I too gave up the GV ghost and am now using CircleNet for outbound. My experience comports with MacOverAll's early assessment "So far the 75 minutes have all been more clear than the Google Voice calls and would have only cost $0.30."

What's not to like? May CirleNet grow and prosper!

Thanks guys for the compliments!  We really want to be the best on the quality side, if we also happen to be the cheapest in some cases even better.  ;D

Also Norris, I spent time with the DOD I remember the 8570 and DCID6/3 requirements we aren't that tight yet but security auditing is high up on our list.

Thanks!
Sam

Got it set up. First test call to my mom and sound quality is awesome!

Question #1 ... most of my calls are in TN .. would rates be less if I pointed to east rather than outbound?

Question #2 ... seeing all of the custom DigitMap work people are doing... do I need to make changes to the generic map that Obi puts in there?

My plan to be able to spoof two different outgoing numbers through Circlenet by using an "8" or "7" prefix is not working.  This way I would be able to present my work caller id number even though I'm calling from home, for example. 

When I use the prefix, I get a fast busy signal.  The problem may be the nesting of two different voice gateways.  Has anyone gotten two nested voice gateways to work?  If I get this working, I will post detailed instructions to help others who want to do the same thing. 

Circlenet with an inexpensive DID service seems like a great cost effective option to replace the direct GV connection.  I'm still using GV for incoming calls, and simply forwarding them to the DID service.

Norris,
Thanks that's exactly what we want to hear! If you or anyone calls on one of our routes and it's less than awesome please let us know.

Question #1, the rates are the same regardless of which server the reason for the multiple locations is more for reliability than anything else. There is also a quality benefit by hitting whichever server gives you the lowest ping times. Once the call enters our network depending on the final destination it will get trunked around to wherever is closest from a logical network standpoint to the end carrier before we hand it off.

Question #2, this really depends on what you want to do. The default pattern should work in most cases.

Classpro,

I do know that this can be done and has been done by other customers. I don't know the exact Obi configs that finally worked for the customer I'm thinking about.


Sam

Sam,

You need a good Obi config FAQ with screen shots ... what I saw on your site was not complete/accurate. I was able to find the setup info through on either page 2 or three of this thread.

I agree,
We're trying to put together a wiki and a forum on our site. The forum should go up tomorrow but the Wiki is going to take a while. We've been concentrating on setting up our call handlers and arranging deals for the routing and not on our website and that shows.

Sam

Sam: 

I've spent some time today trying to diagnose why it won't work.  I tried setting up the phone port calloutroute with just

{(Mvg2):vg2},

or

{(Mvg3):vg3},

rather than nesting the phone port calloutroute.  It still didn't work. 

Then I changed the digitmap on Voice Gateway 2 and 3 from

(<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1315>xxxxxxx|<8:>011xxxxxx.S3)

to

(1xxxxxxxxxx|<1>xxxxxxxxxx|<1315>xxxxxxx|011xxxxxx.S3)

and it worked. 

So the problem is the voice gateway digitmap.  I'm using the one posted for google voice, so I don't know what is wrong, but that digitmap seems to be the bottleneck.  When I use the digitmap calls don't go through. 

Does anyone know what the "S3" at the end is - does that need to be changed?

I saw on an earlier post saying to add 8xxxxxxxxxx| to the phone port digitmap.  I tried that, but it didn't help.

I think we should see if we can get the 7 and 8 prefix strings working by themselves, and then try nesting the phone port outboundcallroute.

Quote from: classpro on May 02, 2014, 09:40:12 AM
Sam: 

I've spent some time today trying to diagnose why it won't work.  I tried setting up the phone port calloutroute with just

{(Mvg2):vg2},

or

{(Mvg3):vg3},

rather than nesting the phone port calloutroute.  It still didn't work. 

Then I changed the digitmap on Voice Gateway 2 and 3 from

(<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1315>xxxxxxx|<8:>011xxxxxx.S3)

to

(1xxxxxxxxxx|<1>xxxxxxxxxx|<1315>xxxxxxx|011xxxxxx.S3)

and it worked. 

So the problem is the voice gateway digitmap.  I'm using the one posted for google voice, so I don't know what is wrong, but that digitmap seems to be the bottleneck.  When I use the digitmap calls don't go through. 

Does anyone know what the "S3" at the end is - does that need to be changed?

I saw on an earlier post saying to add 8xxxxxxxxxx| to the phone port digitmap.  I tried that, but it didn't help.

I think we should see if we can get the 7 and 8 prefix strings working by themselves, and then try nesting the phone port outboundcallroute.

Hi, you have to read all the threads carefully.  The 8 was used because the person wanted to used GV on sp1 and callcentric on sp2 but then wanted to change over after May14th.  So the 8 was just temporary.  Better to remove GV all together from the OBI and get it working right at this time since GV going away anyways.

The notes on the CN website are helpful but that is for an SP1 setup not a Voice Gateway.  It is important to read all on here carefully.  Sam is focused on upgrading features right now.  They will add more to the website I am sure. Some of this is trial and error.  There is nothing else to change on the digitmaps at the moment once it is working.  As CN adds more features then digitmaps might change, or as azrobert can help you if there is anything special that you need done.  He has been helpful to us all.  I hope that helps.  azrobert will help if you ask him.

Cheers...  :D

voiper1:  Yes, I think I've read the entire thread several times, and as I stated in prior posts I do not have google voice at all on my obi.  I have sp1 and sp2 both set to callcentric DID numbers. 

I want to have all outbound calls going through Circlenet. I have a working Circlenet account, with two working number spoofing sub accounts.  What I can't get working is a way of dialing out with those sub accounts. 

I have tried to use the "8" and "7" digimaps from the google voice discussion to access the CircleNet subaccounts, but it doesn't work.

I have also tried using "**1" and "**2" instead of "8" and "7" to access the voice gateways with the sub accounts but it also does not work.  I'm trying to use my limited understanding of the logic of the GV mapping to make it work, and it doesn't, so I'm asking for help.  If you can help, I'm all ears.  But telling me to read the thread is not helping.

Quote from: classpro on May 02, 2014, 11:28:32 AM
voiper1:  Yes, I think I've read the entire thread several times, and as I stated in prior posts I do not have google voice at all on my obi.  I have sp1 and sp2 both set to callcentric DID numbers. 

I want to have all outbound calls going through Circlenet. I have a working Circlenet account, with two working number spoofing sub accounts.  What I can't get working is a way of dialing out with those sub accounts. 

I have tried to use the "8" and "7" digimaps from the google voice discussion to access the CircleNet subaccounts, but it doesn't work.

I have also tried using "**1" and "**2" instead of "8" and "7" to access the voice gateways with the sub accounts but it also does not work.  I'm trying to use my limited understanding of the logic of the GV mapping to make it work, and it doesn't, so I'm asking for help.  If you can help, I'm all ears.  But telling me to read the thread is not helping.

HI there, I am sorry you misunderstood my comment.  I was not trying to help you with an answer because I do not know your answer.  I simply was making sure you understood what was previously written.  I had to battle through this also.  Please ask azrobert as he is the one who helped me.  Please try not to be too sensitive.  This is all a learning experience for us.  The best part is in time you will get it working.  It can be frustrating.  I have 20 years of engineering experience and even I am lost on the OBI most of the time.

Cheers.  :D

I'm not that sensitive, and agree that it's quite difficult for someone who is new to programming the device.  We're all here to help each other get the most out of our device. 

I suspect there are a number of others in my situation that would benefit from a clear explanation, which I will post if I get it working.  I'm at the point where I understand what I don't understand, which is an improvement from where I started :-)

classpro,

First, I'll answer some questions. The Phone Port DigitMap validates the dialed number, so all combinations must be defined there. The number can be defined in another DigitMap and referenced like (Msp1). You cannot reference another DigitMap if it removes a prefix, because the OutboundCallRoute will not route the call properly with the prefix removed.

011xxxxxx.S3
x. matches 0 or more digits, so xxxxxx. is matching 5 or more digits. When you use x. you might get a 10 second pause before the number is routed. The S3 overrides the 10 second timer and uses 3 seconds.

SP1 and SP2 are inbound only. Correct?
If correct then you don't need a prefix for one VG. Which VG?
Which VG do you want 911 (Fire Dept) routed to?

VG2 DigitMap
(<911:1yyyyyyyyyy>|1xxxxxxxxxx|<1>xxxxxxxxxx|<1315>xxxxxxx|011xxxxxx.S3)

VG3 DigitMap
(1xxxxxxxxxx|<1>xxxxxxxxxx|<1315>xxxxxxx|011xxxxxx.S3)

PhonePort DigitMap
((Mvg2)|8(Mvg3)|................current rules.........)

PhonePort OutboundCallRoute
{(Mvg2):vg2},{(<8:>(Mvg3):vg3},

No prefix and 911 routed to VG2
8 prefix routed to VG3
I coded this a little differently than previous. I used the 8 prefix externally to the DigitMap. This way I could use the refer back to Mvg3 in the PhonePort DigitMap.

I don't know what VG1 is, so I left it off.

(Mpli) in the PhonePort DigitMap and {(Mpli):pli} point to the Primary Route (probably SP1). I don't know how these are defined and if they will cause problems. Since you are not using the Primary route for outbound, you can delete these .

Quote from: classpro on May 02, 2014, 03:14:42 PM
I'm not that sensitive, and agree that it's quite difficult for someone who is new to programming the device.  We're all here to help each other get the most out of our device. 

I suspect there are a number of others in my situation that would benefit from a clear explanation, which I will post if I get it working.  I'm at the point where I understand what I don't understand, which is an improvement from where I started :-)

Yes you definitely suspect right. There are many looking for a free/easy outcome.  I can say I had GV on SP1, that was it.  So I followed the steps mentioned in all the posts for using a Voice Gateway 1.  I posted what I did, but I only have an OBI100, not very complicated compared to yours.  So it is not that tough up to this point.  Yours requires a bit more testing.  I setup Callcentric on SP1 and changing that out is fairly straight forward for any provider replacing GV on SP1 which is likely why most people are reading this.  I am sure your situation would be helpful to others, and maybe to all of us if we upgrade to a bigger OBi.  For now, I am happy with free incoming on SP1, and Circlenet for outgoing on VG1.  I was really wondering what I was going to do. Reading good and bad and spammers posting whatever.  I just wanted a solution and not tied into another plan like I used to be.  Why get an OBi if I want to pay again?  Anyhow, I am going to guess you only have one small issue that needs to change to get it to work with your 1 and 8 dialing.  Something in the expressions and forwarding.  I can't be of much help but if there is a will there is a way. 

Cheers..  :D 

CircleNet would like to invite the Obi users to check out our forum page. It's in "Beta" mode now and once we've ironed out the bugs it will go onto the main page. For security reasons the forum account database doesn't tie into our CircleNet user database so you would need to make a separate account on the forum system to post.

To try it out click here,
http://www.circlenet.us/drupal7/?q=forum

Please put any suggested forum categories into our suggestions box :-).

Also the bug which prevented users from deleting CallerID entries has now been fixed.


Thanks,
CircleNet

Circlenet has added a public rate simulator that DOES NOT require an account :-)

https://customer.circlenet.us/customer/rates.php

Please try it out, kick the tires and let us know what we can do to make it better.
Thanks
CircleNet

Azrobert:  Here is what I'm doing:

SP1:  My incoming line from  Callcentric (My google voice number forwards to this)

SP2:  Wife's incoming line from Callcentric (Wife's google voice number forwards to this)

VG1:  CircleNet Line 1 (spoofs wife's google voice number forwarded to SP1).  I want this to work without prefixes, since my wife is not going to want to deal with prefixes.  This is working right now for outgoing calling, and has the 911 to fire department (I tested this by using my cellphone for 911, and when it worked changed to the fire dept).

VG2:  Circlenet Line2 (spoofs my work number)  (I can use 8 or **1 prefix, whichever works best).  if I use "8", will it mess things up if I have a 7 digit number that starts with 8?

VG3:  Circlenet Line 3 (spoofs my GV number) (I can use 7 or ***2 prefix, whetever works best)

VG2 and VG3 do not work.  This is where I'm having problems.

So if I understand from your email, this is what I have to try:

1.  Copy plain digimap scripts for vg2 and vg3 (same as vg1 without 911).

2.  PhonePort DigitMap
((Mvg1)|8(Mvg2)|7(Mvg3)|................current rules.........)

3.  PhonePort OutboundCallRoute
{(Mvg1):vg1},{(<8:>(Mvg2):vg2},{(<7:>(Mvg3):vg3},current rules

4.  Maybe delete (Mpli) and {(Mpli):pli} from phone port digimap if it doesn't work.

Is this right? 

If it's going to mess up with 7 digit numbers starting with 8 or 7, or 10 digit numbers starting with 8 or 7, would it be better to use something that starts with * (and does it have to be **1 or could it be *1 and *2)?

Voiper1:  You said "I posted what I did, but I only have an OBI100, not very complicated compared to yours.  So it is not that tough up to this point.  Yours requires a bit more testing."
[/quote]

I also have an OBI100.  Only difference between us is that I've programmed it for two different incoming virtual lines so my wife and I can have different google voice numbers with different rings.  That way I don't answer her calls and she doesn't answer mine.  What I'm  attempting to do is spoof different caller ids so it doesn't look like my wife's number is calling. 

Thanks Sam, and...:

Quote from: Sam_from_CircleNet on May 03, 2014, 02:30:19 PM
Circlenet has added a public rate simulator that DOES NOT require an account :-)
https://customer.circlenet.us/customer/rates.php
Please try it out, kick the tires and let us know what we can do to make it better.
Thanks
CircleNet

Just tried it with a US # both as xxx-xxx-xxxx and xxxxxxxxxx, and all I could get was=>
"The number, you have entered, is not correct!  "

Please help ??

Thanks.

Make sure to add the 1, without it the simulator may take the first digits as a country code so
15405551212 would be 1-540-555-1212.

Thanks!
Sam

My wife's calls to her mother three states away keep getting dropped (disconnected), sometimes after just a couple of minutes.  It only happens when my wife makes the call -- when her mother calls back, which she has learned to do, the calls don't get dropped.  They don't know why and I'm not going to try to explain the CallCentric-in/CircleNet-out thing.  I just need to figure out how to make it stop happening.  The access number I am using is below:
    Voice    Services -> Gateways and Trunk Groups -> Voice Gateway1
    AccessNumber:   sp1(outbound.circlenet.us)
Should I change it to sp1(east.circlenet.us) or sp1(west.circlenet.us) -- or is there some other solution?  Thoughts/ideas/suggestions appreciated.

Dial.tone,
Open a ticket with us and include the number that is being dropped, we would be happy to look into it.
Sam

Quote from: classpro on May 03, 2014, 06:03:47 PM
Voiper1:  You said "I posted what I did, but I only have an OBI100, not very complicated compared to yours.  So it is not that tough up to this point.  Yours requires a bit more testing."

Quote
I also have an OBI100.  Only difference between us is that I've programmed it for two different incoming virtual lines so my wife and I can have different google voice numbers with different rings.  That way I don't answer her calls and she doesn't answer mine.  What I'm  attempting to do is spoof different caller ids so it doesn't look like my wife's number is calling.  

oh ok.  I am pretty sure the Voice Gateways are the only way to go.  You can spoof in CN's interface, but I am not able to use Caller ID from the OBI.  I can't help a lot as to making it work, but I do see if you want to spoof 2 lines going out of VGx then you may need 2 accounts with Circlenet.  One will spoof the Caller Id for her, and one for you.  You can't change the Caller ID in the OBI and have it spoof there.  Well, I changed it and it did not. I had to change it in the CN interface.  I don't think it would hurt you much to have 2 accounts with CN, but you can ask Sam if anyway to do it otherwise.  If I understand you right.  But first you need to get the 8 and 7 or whatever you choose to prefix working.  I am just thinking out loud, I don't have the knowledge azrobert does.  Maybe I am way off.. not sure.

Cheers.   :)

Classpro if you'd like I can make 2 sip profiles on the same account, that might be simpler to manage then two separate accounts with different balances.
Sam

OK:

Quote from: Sam_from_CircleNet on May 03, 2014, 06:30:08 PM
Make sure to add the 1, without it the simulator may take the first digits as a country code so
15405551212 would be 1-540-555-1212.

I just tried what you described and must clarify by saying your simulator requires all 11 digits with NO dashes - then it works wonderfully - like so with the generous credit you've provided:

Simulator found a rate for your destination
CircleNets current rate is:
DESTINATION :#1
CallTime available    1904:45 Minutes
Destination    USA
Cost per minute    0.00105

Thank You Sam - you folks are offering great value and it is VERY appreciated !!!

Hello vtsnaab,
That is really weird can you PM me the number.
Sam

Sorry to have alarmed you Sam - I did just correct my posting after a 2nd try...it's all good now !!!

Thanks.

NP,
Not alarmed but I'm always a little nervous with new code and this is new code. Glad it is working for you now and have a great evening.
Sam

Quote from: classpro on May 03, 2014, 05:49:52 PM
If it's going to mess up with 7 digit numbers starting with 8 or 7, or 10 digit numbers starting with 8 or 7, would it be better to use something that starts with * (and does it have to be **1 or could it be *1 and *2)?

The setup you have should work. Make all the DigitMaps (Primary line/Msp1, Mvg1, Mvg2 and Mvg3) the same except the 911 rule for Mvg1.

I use a single digit prefix to route calls and I don't have a problem.

This is how you can get in trouble with a single digit prefix.
Accidently dial 2 extra digits (not very likely).
When dialing a 10 digit number starting with 7 or 8 you pause for 2 seconds or more after the 8th digit. The call will go out as a 7 digit call. If you dial 11 digits this can't happen.

My phones are the type where you dial the number then hit Talk/Send, so it's very hard to make a mistake. The call is dialed after hitting Talk and there are no pauses between digits. If you feel uncomfortable just change the prefixes to anything you want.

Quote from: Sam_from_CircleNet on May 03, 2014, 07:59:31 PM
Classpro if you'd like I can make 2 sip profiles on the same account, that might be simpler to manage then two separate accounts with different balances.
Sam

Sam, that was the answer I knew only you could give. Seems a great option.

Cheers...   :)

Azrobert: 

Still does not work.  Works fine with no prefix, but get fast dial with 7 or 8 prefix.

Here are my digimaps:

Phone Port digimap

((Mvg1)|8(Mvg2)|7(Mvg3)|[1-9]x?*|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|**1(Msp1)|**2(Msp2)|**8(Mli)|**9(Mpp)|)

OutboundCallRoute

{(Mvg1):vg1},{(<8:>(Mvg2):vg2},{(<7:>(Mvg3):vg3},{([1-9]x?*(Mpli)):pp},{(<#:>|911):li},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp}

Also, I have the phone port enabled box checked, and the default unchecked.

 Try this:

Phone Port digimap

((Mvg1)|8(Mvg2)|7(Mvg3)|[1-9]x?*|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|**1(Msp1)|**2(Msp2)|**8(Mli)|**9(Mpp))

OutboundCallRoute

{(Mvg1):vg1},{(<8:>(Mvg2)):vg2},{(<7:>(Mvg3)):vg3},{([1-9]x?*(Mpli)):pp},{(<#:>|911):li},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp}

You had an extra vertical bar at the end of the DigitMap.

I had a missing parenthesis after the Mvg2 and Mvg3 in the outbound route.
I tried this config on my OBi and it worked.
Sorry for the screw ups.

azrobert,
Is there understandable documentation on the syntax for constructing those strings somewhere so that maybe I could learn how to fish instead of having to ask you for a fish?  ;)

I'll be doing a different CC DID on SP1 with CN on the outbound calls when I drop GV and it would be nice to have an inkling of what I'm doing.  ???
Thanks

The OBi user manual is just for syntax and not much help.

A long time ago I posted how I code. It includes more than the standard routing and might be confusing. I will update it and repost. We are going out soon and I don't have time now and will do it later tonight.

Well, I entered everything with great expectations, but again the 7 and 8 prefixes didn't work.  I noticed that the call strings were missing a "(" at the beginning.  I added the bracket and bam, it works!.  Thanks to Azrobert for figuring the programming.

Here is what you have to do to use Circlenet with subaccounts for spoofing different caller ID numbers:

(1) Get a CircleNet account for your main number which will work without a prefix.  I set it up to spoof my wife's google voice number.

(2) Send Circlenet a support ticket to set up linked sub accounts for additional spoofing numbers (I used my google voice number and my work number)

(3) When you get your new Circlenet sub accounts, program your OBI as follows:

Voice Services – Gateways and Trunks Groups

Voice Gateway 1 (for number to be spoofed without prefix)
Uncheck all defaults on right
Check Enable Value
Access Number:  sp2(outbound.circlenet.us)
DigitMap:  (<911:YYYYYYYYYYY>|1xxxxxxxxxx|<1>xxxxxxxxxx|<1315>xxxxxxx|011xxxxxx.S3)

   [SUBSTITUTE YOUR FIRE OR POLICE PHONE NUMBER FOR YYYYYYYYYYY]

AuthUserID:  Your Circlenet ID (Listed as "CARD NUMBER" ONLINE)
AuthPassword:  Your Circlenet Password

Voice Gateway 2 (for number to be spoofed when dial "8" prefix)
Uncheck all defaults on right
Check Enable Value
Access Number:  sp2(outbound.circlenet.us)
DigitMap:  (1xxxxxxxxxx|<1>xxxxxxxxxx|<1315>xxxxxxx|011xxxxxx.S3)
AuthUserID:  Your Circlenet ID for sub account
AuthPassword:  Your CircleNet Password (your CircleNet password for sub account)

Voice Gateway 3 (for number to be spoofed when dial "7" prefix)
Uncheck all defaults on right
Check Enable Value
Access Number:  sp2(outbound.circlenet.us)
DigitMap:  (1xxxxxxxxxx|<1>xxxxxxxxxx|<1315>xxxxxxx|011xxxxxx.S3)
AuthUserID:  Your Circlenet ID for sub account
AuthPassword:  Your CircleNet Password (your CircleNet password for sub account)
Go to bottom of screen and hit "SUBMIT."

PHYSICAL INTERFACE – PHONE PORT
Check ENABLE VALUE
DigitMap:  ((Mvg1)|8(Mvg2)|7(Mvg3)|[1-9]x?*|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|**1(Msp1)|**2(Msp2)|**8(Mli)|**9(Mpp))

OutboundCallRoute:  {(Mvg1):vg1},{(<8:>(Mvg2)):vg2},{(<7:>(Mvg3)):vg3},{([1-9]x?*(Mpli)):pp},{(<#:>|911):li},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp}

Primary Line:  Sp2 Service

Go to bottom of page and hit "SUBMIT", then top of page and hit "REBOOT"

GIVE IT 2 MINUTES TO REBOOT AND THEN TEST

Note 1:  You should copy and paste the scripts because any typo can cause it not to work.

Note 2:  This is not real e911 service because the police/fire will not know where you're calling from, but it's better than nothing.  Use cellphone if you won't have time to give location.

That is great.  Very glad it works.  What a success!   :)

zorlac,

Here is the coding guide. Let me know if this is helpful or totally useless.



First, you must understand the process. Here is what happens after a number is dialed.

The Phone DigitMap validates the number dialed.
The dialed number can be modified.
If the number is validated (matches a rule) it's passed to the Phone OutboundCallRoute.

The Phone OutboundCallRoute determines the trunk and routes the call.
The dialed number can be modified.

The trunk DigitMaps do nothing by themselves. You use them to organize the rules and they are only relevant when referred to by the Phone DigitMap or Phone OutboundCallRoute.

Decide how you're going to route calls to each trunk.
Here's what I'm trying to accomplish in this guide for an OBi110:

SP1 - 7, 10 or 11 digits numbers. Add local area code to 7 digits.
SP2 - 10 digits numbers with prefix "2".  International calls.
VG1 - 10 digits numbers with prefix "8".  10 digit International calls for country code 44.
VG2 - 11 digit 1-800 numbers.  
LIne - 7 and 10 digit numbers with prefix 9. Skip adding country code for area code "602". 911 and "#" for dial tone on PSTN line.

If a dialed number is unique, a prefix is not needed.

Then code each trunk DigitMap according to your requirements.

ITSP A DigitMap
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>xxxxxxx)
aaa = Your local area code

ITSP B DigitMap
(<2:1>xxxxxxxxxx|011xx.)

Voice Gateway1 DigitMap
(<8:1>xxxxxxxxxx|01144xxxxxxxxxx)

Voice Gateway2 DigitMap
(18(00|88|77|66|55|44)xxxxxxx)

Line DigitMap
(<9:>602xxxxxxx|(<9:1>[2-9]xxxxxxxxx|<9:>xxxxxxx|911|<#:>)


Next, code the Phone DigitMap to validate dialed numbers for all trunks:
([1-9]|[1-9]x|1?xxxxxxxxxx|xxxxxxx|011xx.S3|(2|8|9)xxxxxxxxxx|9xxxxxxx|911S9|#|***|222222222)

[1-9] and [1-9]x  validates speed dials
1?[2-9]xxxxxxxxx validates 10 and 11 digit numbers, including 800 numbers
xxxxxxx  validates 7 digit numbers
011xx.S3 validates all international calls
(2|8|9)xxxxxxxxxx  validates 10 digit numbers for SP2, VG1 and Line
911S9 for 911
# for dial tone on PSTN line.
*** for Auto Attendant #2
222222222 for Echo test

I removed all unused rules.
I don't modify the dialed number in the Phone Port DigitMap.
I don't use refer backs.

Now, code the Phone Port OutboundCallRoute using refer backs to the trunk DigitMaps.
The first trunk DigitMap that matches the dialed number will route the call out the specified trunk.
{(Mvg1):vg1},{(Mvg2):vg2},{(Msp1):sp1},{(Msp2):sp2},{(Mli):li},{(Mpp):pp},{***:aa2}

Processing moves left to right. VG2 must be placed before SP1.  If it wasn't, all 1-800 numbers would be routed out SP1. Same for VG1 and SP2. If not, country code 44 would be routed out SP2. It doesn't matter the sequence of the other rules. I removed all unused code.

If you don't want to use single digit prefixes, just change them to anything you want.

That's it.

Quote from: classpro on May 04, 2014, 01:56:06 PM
Access Number:  sp2(outbound.circlenet.us)

What part does sp2 play in this?

Quote from: Shale on May 05, 2014, 07:09:55 PM

Quote from: classpro on May 04, 2014, 01:56:06 PM
Access Number:  sp2(outbound.circlenet.us)

What part does sp2 play in this?

You will need to specify a SP provider slot that is configured for SIP OR the Obi will assume you meant to use the primary default SP.  That would be fine as long as the default sp is a SIP provider.  I should have mentioned that in the other thread.  I didn't explicitly declare the SP on my set up and it worked but that can cause issues.

Quote from: giqcass on May 05, 2014, 07:23:44 PM
You will need to specify a SP provider slot that is configured for SIP OR the Obi will assume you meant to use the primary default SP.  That would be fine as long as the default sp is a SIP provider.

That helped... still have a problem, but the problem moved along to the next one. That's progress. My default was GV, and when I tried putting in an SP, I chose the GV SP.

I am guessing that the protocol is the only thing that SP3(...) bit controls.
Thanks.

Quote from: azrobert on May 05, 2014, 03:32:46 PM
zorlac,
Here is the coding guide. Let me know if this is helpful or totally useless.
That's it.

Thanks, I guess it's just a matter of trial & error to a point.  :-\  :o

zorlac,

When you're ready to reconfigure your OBi, I can walk you through the steps. You don't have to change the whole configuration like I did in the guide, but you should take it one step at a time. 1st you should make a list of the new requirements, then you can post what you think needs to be changed. I can tell you if you're correct or not and why.   

While working on the reconfiguration of my OBI from GV to CircleNet I made the mistake of calling a toll free number as a test without first going online to check the rate simulator.  I kind of assumed that toll free numbers would be free or at least no more expensive then the test call to my GV # which was a fraction of a cent per minute.

But the toll free number I called 1800weather and the couple other toll free #s I checked afterwards in the rate simulator all bill out at $0.535/minute!  I'm not too upset as I only called for 1.5 minutes and didn't even use up my free $2 credit yet, but wanted to warn everyone that calling toll free numbers from circlenet could be very expensive!

It does make me much less excited about circlenet though as now I'll need to be paranoid and check each number before I call it since the rates can vary so wildly.  Toll free numbers appear to be about 100X as expensive to call as normal numbers.  Imagine another number 100X as expensive as a toll free one and it gets ugly super fast.

Quote from: ToddAllen on May 06, 2014, 09:22:59 PM

But the toll free number I called 1800weather and the couple other toll free #s I checked afterwards in the rate simulator all bill out at $0.535/minute! 

That is really crazy. I wondered if you had entered it wrong, but I duplicated your finding. https://customer.circlenet.us/customer/rates.php?called=18009328437

Thanks for the heads up. I had tried  800 numbers on the back of two credit cards and got $0.000 both.

If that is the case I recommend setting 800 calls to go through another provider.  

Like in this thread
http://www.obitalk.com/forum/index.php?topic=5764.0#3255738912883429860
or
https://www.obitalk.com/forum/index.php?topic=2357.0
or
http://www.obitalk.com/forum/index.php?topic=1466.0

Perhaps Sam can chime in on this.  It seems odd.

Same issue - 800 numbers used to free. But I noticed that this problem seems to crop up whenever they are changing their routing (or they don't have a route available so they charge you the highest available rate).
You can see by punching a 900 number in there that it gives you the same result...

YIPES a 1800 should be free with our service, this rate was the result of an error on our part that happened last night.

Anyone who was billed for 1800 calls will be refunded ASAP!!!! Tollfree is toll free and there should be no charge for it on our service.

CircleNet
Sam

UPDATE: We found the cause, it was our fault. We removed some routes last night while attempting to help a customer troubleshoot an issue. In the process we caused toll free numbers to be billed at a fall-through rate. Because it's our mistake we're giving anyone effected a 200% refund for any calls made to 1800 numbers that were billed. The refunds have been sent and I've reach out to each affected customer.

Again sorry guys, it was our mistake and we'll fix it.
Sam

Hi Sam.
Thanks for the service. I have been using this for the last couple days and had some feedback / comments.

1. It appears that you are proxying media via your Asterisk backends. While the quality of the calls haven't been impacted too much, there were some noticeable differences when I am using my wholesale VoIP provider which connects directly with the backend carriers. Have you considered using directrtpsetup on Asterisk for this purpose? Probably would be useful since it saves both latency and bandwidth...

2. Can you let me know how the calls are actually routed? Using the simulator for 1415668xxxx, I see the lowest rate is 0.00360. However, the third route is 0.00867, which is more than 2x the cost of the lowest cost route. I suppose this is based on the lowest cost failover model, although I am curious whether the user can choose what routes they want to use / block based on their needs, and how often the lowest cost carrier complete its calls.

3. How do you bill for your calls (seconds minimum / increments) wise?

4. Is there a list of carriers you currently have partnerships with (or see what carrier is used with which route)? Is LANCK Telecom and IDT Express part of that list? I am curious since we call China quite a bit and their termination rates are quite low (priced via Anveo Direct) - China Mobile: $0.00352; China Landline: $0.00386. I believe the simulator shows rates that are closer to 0.01/min (which is similar to many other termination providers).

Thanks!

swg0101,
I appreciate the feedback! We aren't perfect but we do want to be the best that we can be and customer feedback is one of the ways we learn. I'm betting based on your questions you have a good understanding of how the back end works :-).

1. We've considered it but we have a lot of customers behind odd network arrangements that are basically permit only firewalls. These customers don't do well without the UDP coming from IPs that they don't expect. Also we do some internal call routing that we think might help us in the future lower costs to non-us numbers. (Not going to let the cat out of the bag on what our plan is here).

2. Please pm me with the number your interested in, I'm wondering why the simulator is returning you more than one route and I'd like to investigate this.

3. It depends on the underlying carrier, in the us it's either 1/1 or 6/6 but to mexico it's 60 and to some UK premium numbers its 60.

4. I have NDAs with lots of our carriers and won't discuss them, I can tell you that we terminate traffic onto Earthlink, ATT, Verizon, Comcast, Level3, 360 networks and many others.

I'm not the cheapest provider to China it really hasn't been high on our list of destinations.
Our China traffic goes directly from our California pop to China Telecom. I don't have a direct agreement with China Telecom but that is the call routing we get from a provider who does have the agreement. I would suggest sending China bound calls to west.circlenet.us.

One other VERY important note here about using our service in China. Many of our customer portal pages are unavailable in large parts of China this is partly our doing and partly on the other end. The firewall rules on our side were put in place after some abuse/hacking reports were ignored and we've noticed that some of our IPs are blocked from a number of Chinese destinations at the remote end and we don't know why.

Sam

*UPDATE* I see the issue with multiple pricing in the simulator it is now corrected. The simulator should now display only one price and that is what will be billed. Thanks for the heads up.

Sam

Wow!  That was a fast fix.  I apologize for not even considering the possibility that expensive 800 numbers were just a billing error.  I've had a couple bad experiences with other phone companies that left me cynically assuming the worst and Circlenet otherwise seemed almost too good to be true.

Quote from: Sam_from_CircleNet on May 07, 2014, 01:08:20 AM
YIPES a 1800 should be free with our service, this rate was the result of an error on our part that happened last night.

Anyone who was billed for 1800 calls will be refunded ASAP!!!! Tollfree is toll free and there should be no charge for it on our service.

CircleNet
Sam

UPDATE: We found the cause, it was our fault. We removed some routes last night while attempting to help a customer troubleshoot an issue. In the process we caused toll free numbers to be billed at a fall-through rate. Because it's our mistake we're giving anyone effected a 200% refund for any calls made to 1800 numbers that were billed. The refunds have been sent and I've reach out to each affected customer.

Again sorry guys, it was our mistake and we'll fix it.
Sam

Double your money back on our mistake...
like you said, it's not a lot of money,

but I've been nothing but impressed so far.


And I, too, had noticed the 3 routes... was
also wondering what advantage the more
expensive routes might have -- never mind ;)

Sam_from_CircleNet,

Quote from: KAura on May 08, 2014, 08:52:21 PM

but I've been nothing but impressed so far.

Sam, what did I say about this. Give service (and a fair price) above and beyond what is expected in a transparent way and people will reward you with compliments and more business opportunities. Nice to see that your are earning the respect of your clients.

It looks like you are specializing in OBi ATAs. If you (or others) want to add more value to your company and create a leadership role in this community, you can use your programming skills to create interesting solutions for the OBi community. For example, a Google hangout callback "proof of concept" solution is floating here in the forums (gigcass/Azrobert). OBi has their hands tied by Google and can not come out with their own firmware solution. If you can figure out the OBi macro programing script logic and accomplish the callback in a painless way, all other solutions will be overkill as I expect people will prefer to simply buy an ATA as opposed to setting up an Asterisk box to achieve this. OBi already has native callback functionality based on CID. If we need a firmware tweak to make it easier to accomplish this please let us know if it is within your skill set. I am certain that our friends gigcass and Azrobert are available for encouragement. I am almost certain that obihai would listen to some good business arguments from serious people to make firmware tweaks that would make it simpler to achieve this ATA behavior. Giving the OBi the ability to pass HTTP parameters natively should respect any signed agreement that they have with Google as it is generic in nature. Everyone one could be happy with this. Build this and I am certain they will come!

What might OBIhai say, if anything, about third parties making modifications to their firmware?

Quote from: gderf on May 09, 2014, 07:46:00 AM
What might OBIhai say, if anything, about third parties making modifications to their firmware?

Any modifications, if any, would be made by obihai. The scripting could be left to the users. While we are at it, it could also be implemented in a simpler way by obihai. Consider it as an alternate way to pass telephone number parameters via http. I already use the ddns method proposed by gigcass to connect to a far away unit. I think the concept is sound. It may need to be tweaked in the firmware to make it easier (natively) to apply directly without any hacks. Some web apps already manipulate telephone numbers via http. Perhaps not the best example but consider Telify  ( https://addons.mozilla.org/en-us/firefox/addon/telify/ )

"Converts telephone numbers into clickable links for use with CTI applications, SIP clients, Skype, Netmeeting, snom phones, the AGFEO TK-Suite Client and SerVonic IXI-PCS."

Perhaps a better example are snom phones and some Grandstream phones. Telephone numbers can be passed via http to their hardware. We need the OBi equivalent. This is not a ground breaking idea.

Quote from: QBZappy on May 09, 2014, 09:55:17 AM


Any modifications, if any, would be made by obihai.

Good luck with that.

Quote from: gderf on May 09, 2014, 10:12:07 AM
Good luck with that.

This puts Sherman (VP Marketing obihai) on the spot. What does he have to say about a marketing opportunity like this.

Quote from: Sam_from_CircleNet on May 07, 2014, 01:08:20 AM
YIPES a 1800 should be free with our service, this rate was the result of an error on our part that happened last night.

Nice fast fix Sam.  I had no issues with 800 numbers so it must have been as you said.  I also had noticed the multi results on the route simulator but assumed it was to show us the highest and lowest. Glad it is fixed and less confusing.  Things are working great here and now with Callcentric incoming free nice to have that Caller ID again with the name.

Cheers....  ;)

Hello guys,
Yes I am interested in integrating more with the Obi device but I'm not really sure how to persue that right now we have  a lot on our plate. By total number of customers the Obi's have it but by number of minutes the PBX side moves a lot more traffic.

I also wanted to say that we're entering a feature freeze this week, everything is working great and we don't want to make any potentially service affecting changes this week until we have a better handle on what the 15th will bring. We still want your ideas! it just might take us a while to implement them.

Also I wanted to ask this community to talk to their Obi owning friends, if they decide to use my service or a competitor but please let them know that they need to do something. We're getting a lot of people that were really surprised about GV.

Thanks,
Sam

Quote from: Sam_from_CircleNet on May 12, 2014, 02:47:51 AM
Also I wanted to ask this community to talk to their Obi owning friends, if they decide to use my service or a competitor but please let them know that they need to do something. We're getting a lot of people that were really surprised about GV.

Come the 15th, it's going to be a royal ______.  I'll bet that 75% or more of OBi users that have GV won't have done anything and there phone service won't work.  OBi forum will crash, OBi support will be vastly inadequate, and many devices will go out the window (actually out the window).

Quote from: Rick on May 12, 2014, 04:30:15 AM

Quote from: Sam_from_CircleNet on May 12, 2014, 02:47:51 AM
Also I wanted to ask this community to talk to their Obi owning friends, if they decide to use my service or a competitor but please let them know that they need to do something. We're getting a lot of people that were really surprised about GV.

Come the 15th, it's going to be a royal ______.  I'll bet that 75% or more of OBi users that have GV won't have done anything and there phone service won't work.  OBi forum will crash, OBi support will be vastly inadequate, and many devices will go out the window (actually out the window).

I did not even remember or think about it until Obhai sent me an email in april saying it was going to stop working.  I agree, i think it will be a flood of confusion.    :(

I am still not convinced that the end of XMPP support is going to be a Cinderella situation with it going dark exactly on May 15. I for one will continue to use it for primary until it just stops working. I already have verified working alternatives all ready to go when actually needed.

I'm ready for the switchover on my Obi110, using CNU on SP1 for outgoing and CC on SP2 for incoming.  The only thing I don't like so far is call setup takes about 10 seconds before things seem to happen.  GV was much faster, but the sound quality seems to be better with the CNU/CC combo.

Quote from: bgeery on May 13, 2014, 08:29:41 PM
I'm ready for the switchover on my Obi110, using CNU on SP1 for outgoing and CC on SP2 for incoming.  The only thing I don't like so far is call setup takes about 10 seconds before things seem to happen.  GV was much faster, but the sound quality seems to be better with the CNU/CC combo.

Hi there. I and others have addressed this issue of delay.  It is a simple thing to fix. It should not be an issue if you did the changes.  Otherwise check with azrobert.
check out this thread.  I noticed sometimes there is a delay in general but the 10 seconds should go away.
http://www.obitalk.com/forum/index.php?topic=7614.msg50682#msg50682

Cheers...  :)

Quote from: voiper1 on May 13, 2014, 10:02:47 PMI noticed sometimes there is a delay in general but the 10 seconds should go away.
http://www.obitalk.com/forum/index.php?topic=7614.msg50682#msg50682

Thanks.  I knew there was a solution, but forgot where I read it.  ;)  Delay down to a couple of seconds.

Has anybody had CN setup a "sub account" for them yet?

I'd like 2 different GV #'s with CID on VG1 & VG2 all billed back to the same account.
Tried adding two different CID's on the CN portal but only the last one added seems to work.

zorlac,
We have people doing just what you are asking about. To get the sub accounts just open a ticket with the number of accounts you need and the callerIDs and we'll get it.
Sam

Big positive to these guys. Sam has been most responsive and the setup is quite easy with a bit of background knowledge. Hopefully the service will be reliable but for now very happy.
RE: DID #
They pointed me to Future Nine and it seemed to be just as easy to obtain one. Again, very responsive. These guys want your business and seem to be motivated to keep you happy. Good luck to both.

Skip

I'm trying to set up CircleNet as my SP1 outgoing.
I'm on the step where I need to set both proxy server and Registrar server to : outbound.circlenet.us, but I am unable to type anything in the spaces.

Please advise, thank you.

Quote from: Phonequestion on May 14, 2014, 07:47:32 PM
I'm trying to set up CircleNet as my SP1 outgoing.
I'm on the step where I need to set both proxy server and Registrar server to : outbound.circlenet.us, but I am unable to type anything in the spaces.

Please advise, thank you.

I am taking a guess as I am not connected to my obi right now but uncheck the default checkbox to the right of the field you are trying to update.  then you can type in it.. let us know if that works.  Then again maybe you did that.

Cheers..  :)

thank you Voiper1. 
I did try unchecking the ObiTalk and it automatically checked the default.  I didn't think to uncheck the default!

If you want to change a field that is grayed out in OBITalk Expert mode, Untick the one box under "OBiTALK Settings" . Then untick the box in the Device Default column. That box in the Device Default column was empty gray until you clicked the first box.

Down to the last line...
Click the REBOOT button located in the window upper-right corner.

I do not see a reboot button anywhere on the screen.

Hello Phonequstion,
This website has a good obi screenshot illustrating where the button is
http://blog.voipdiy.com/2013/05/obihai-obi100-three-ways-to-reboot.html

Hello Obi Community as a whole,
CircleNet plans on being very busy today please bear with us if support and signup verification take longer than expected.

Sam

Sam,

I understand you may be swamped today and for the next few days, and am willing to be patient. However I wanted to point out that I received a "unable to verify account" email today. I replied to it, but don't know if it goes to a robot.

To set up a trial account to sample everything, it is seeming to be a bit of a hassle. I know you have measures like the 12-hour delay and other things to prevent fraud, but since it is prepaid, all the personal info you collect seems excessive IMO. In addition to the issue about encryption/SSL that was discussed early in this thread.

I await your response :)

Quote from: mo832 on May 15, 2014, 11:07:14 AM
Sam,

I understand you may be swamped today and for the next few days, and am willing to be patient. However I wanted to point out that I received a "unable to verify account" email today. I replied to it, but don't know if it goes to a robot.

To set up a trial account to sample everything, it is seeming to be a bit of a hassle. I know you have measures like the 12-hour delay and other things to prevent fraud, but since it is prepaid, all the personal info you collect seems excessive IMO. In addition to the issue about encryption/SSL that was discussed early in this thread.

I await your response :)

I had no problems getting my account setup.  Configuring my OBI was my issue.  I am sure Sam will reply asap. The SSL was fixed as was mentioned in the thread as well.  Read down further and it states he fixed it right away.   You can also try creating a support ticket if you did get login credentials, but if not simply email them as well.  support@circlenet.us. this forum might be a slow way to reach him.
This page appears to be SSL.
https://customer.circlenet.us/customer/signup.php

Hope that helps
Cheers...  :)

Thanks voiper1.... yes, I know they fixed the SSL issue a long time ago, I was just mentioning it for historical value, noting that we all have concerns about privacy and security.

They have already responded to me via email, but it is good to have the support ticket info you gave for future reference. Thanks.

Hi mo832,
You should be good now we are all caught up on account activation. I do ask for an address and phone number because in the past we've been hit by scam artists. Their normal pattern was to signup late at night from an overseas IP or from a VPN, fund their account using a stolen credit card and call away until someone caught them.

The second type of issue that we would run into would be telemarketers who would create accounts with fake credentials and use these accounts to blast out calls to hundreds/thousands of people just to get them to call them back on the number passed as callerID. This costs me time and money, also I don't like having my dinner interrupted by a bogus telemarketing call any more than the next guy so not only is there a business reason to police this there is a personal one.

In order to stop this we do an automated address verification on everyone and then go back and have a human look at each account before activating it. I am open to better ideas on how to do this but for the time being I need to know my customers are who they claim to be.

It's a pain in the butt and I apologize for that but like I said I'm open to other ideas :-)

Sam

I'd keep doing it the way you are now. Legitimate users will be patient, so long as the potential delay for activation is clearly visible on the signup pages. As to what the crooks think about any delay, tough ^#(*.

Quote from: gderf on May 15, 2014, 11:45:01 AM
I'd keep doing it the way you are now. Legitimate users will be patient, so long as the potential delay for activation is clearly visible on the signup pages. As to what the crooks think about any delay, tough ^#(*.

I second that.  I think Sams approach is great to protect his company and the users.  Last thing he/we want is his service shut down.   ;)

Sam,

Just wanted to say thanks.  I put the service through its paces today, and didn't encounter a single glitch. I've been a loyal GV user for years, mostly to get simultaneous ring on my cell phones.  I work from home one day each week, and bought my OBI 100 a couple of years ago so I could use GV and a cordless phone instead of tying up my home phone or using my cell...

I signed up about a week ago, and everything worked but had only really made a few test calls before today. I use CircleNet for outgoing, and Callcentric for incoming DID (especially since I am in NY, so the local DID is free, even though I only use it as a GV forwarding number so incoming works on my OBI).

I made about 300 minutes of outgoing calls, which were comprised of 4 toll free conference calls (about 180 minutes in total), plus a few regular domestic dial long distance calls (about 120 minutes).  The call quality on all of the calls was very good, as good as I usually get on my cordless phone.  There were no odd sounds, no muffled voices, nothing...

My cost for the day was about $0.30 -- the only strange thing to me is the disparity in rates -- some calls are about one-sixth of a cent per minute, when others are one-third of a cent per minute.  I know it really depends on the routing, but the costs are really low for good quality.  I just hope you got paid something for my toll-free calls too...

After my CircleNet account was activated, I changed the CallerID to my GV number.  Then on the OBI, I just cleared the OBI dashboard, reset and rebooted the OBI (so it would be completely clean) and then used the Dashboard to set up both CallCentric (on SP1) and CircleNet (as generic on SP2), and made sure to check the box on CircleNet that it's the default outgoing service.  No other settings were necessary -- everything just works!

I don't really use GV for voicemail access from my VOIP, but I know I can't dial my own GV number for access to that yet -- I'll need a sub-account if I want to do that (covered in another post in this forum).  For now, I am happy just using my cell to get my GV voicemails since I really use this as a second line.

I don't know how I missed this thread until now...I suppose the imminent demise of GV (of which I've been a fan for 3 years) reactivated some rusted neurons and I started to look around.
Not that I was under any immediate pressure - I'm happy with residential service from Anveo - but I wanted an Android solution to complement my sh!tty (B-h-ell Mobility) plan minutes.

So far CircleNet seems promising, in terms of rates and more important, customer support. I immediately bumped into an issue with DTMF tones (* disconnects the call) and Sam offered to fix it either this weekend or the next. CSIPSimple was set to "Auto" - which could be RFC2833 - as once changed to InBand the problem went away.
The CN website could use some work and I'm sure the user community will provide feedback as we go along...I know I opened a ticket regarding the Notify page error "No Data Found!" after form submission.

Hello IPSE,
Welcome aboard! I wanted to take a minute to let you know that we were able to test the fix for the hangup when "*" was pressed in our test environment late last night and the fixed code just went into the production side. You should now be able to use * like any other DTMF digit.

Thanks
Sam

Also HighTechnology,
Your welcome ;D
Sam

Quote from: Sam_from_CircleNet on May 16, 2014, 03:40:53 AM
Hello IPSE,
Welcome aboard! I wanted to take a minute to let you know that we were able to test the fix for the hangup when "*" was pressed in our test environment late last night and the fixed code just went into the production side. You should now be able to use * like any other DTMF digit.

Verified and found working with the "AUTO" option in CSIPSimple...thank you Sam.
Also, I put in a request last night to have a sub-account created and by morning it was there :)
Like I mentioned in the ticket, it would be good to have the SIP credentials available for both accounts (now it only shows the latest), but that's a minor issue...

As it was said many times on this forum, people like us (that might not be the average user, as we claim to posses a little bit of knowledge ) appreciate customer support and responsiveness even more than low rates. When you can combine both, you have a winner.

So far so good CircleNet.

Like other GV users, I am looking for an alternative VOIP service and just looked into the OBI forum for help and advise ---- and found your posting.  Reads promising and just signed up, but waiting for validation.  Hope it works out well...on a limited budget and your service would greatly help out.  = TIA

Quote from: rawsis on May 16, 2014, 10:40:33 AM
Like other GV users, I am looking for an alternative VOIP service and just looked into the OBI forum for help and advise ---- and found your posting.  Reads promising and just signed up, but waiting for validation.  Hope it works out well...on a limited budget and your service would greatly help out.  = TIA

Having looked all over, this is about as free as you can get.  CallCentric free incoming or any other free solution you have and CircleNet outgoing pay as you go.. great deal.

Cheers...  :)

Got validated.  :D

So what are the steps to use your service on my existing OBI account?  Is it posted somewhere in one of these posts? 

I've used GV and OBI only.  I see a recent post to use this only for outgoing calls and to use callcentric (or something similar) for incoming.  I'm pretty techo but this is a bit challenging for me.

Quote from: rawsis on May 16, 2014, 12:10:14 PM
Got validated.  :D

So what are the steps to use your service on my existing OBI account?  Is it posted somewhere in one of these posts?  

I've used GV and OBI only.  I see a recent post to use this only for outgoing calls and to use callcentric (or something similar) for incoming.  I'm pretty techo but this is a bit challenging for me.

Hi, pretty much it is listed in all the threads. I spent a long time hunting but it is all here in this thread.  below I gathered a few links.  Hope it helps.  Its not hard, but remember to turn off the Auto Configuration I think it is.  You can find that in the threads in this forum thread.

http://www.obitalk.com/forum/index.php?topic=7614.msg50681#msg50681
http://www.callcentric.com/support/device/obihai/obi100
https://www.obitalk.com/forum/index.php?topic=3640.0

some stuff seems cryptic but just use some reasoning.

Cheers...  :)

thanks volper1.

I'll first get my callcentric account then get started.  Keeping fingers crossed it doesn't take me all day to get setup on OBI. ;)

Quote from: HighTechnology on May 15, 2014, 06:30:06 PM
My cost for the day was about $0.30 -- the only strange thing to me is the disparity in rates -- some calls are about one-sixth of a cent per minute, when others are one-third of a cent per minute.  I know it really depends on the routing, but the costs are really low for good quality.  I just hope you got paid something for my toll-free calls too...

This is generally how US terminations work. In the backend, calls are billed based on the network you are calling. Generally speaking, more rural areas and networks have higher rates (in the 0.6 - 0.7 cpm range - although I have seen some networks charging more than 1 cpm), while more urban areas usually have rates in the 0.3 - 0.4 cpm range. Interestingly, US mobile / cell phones are billed at a lower rate unlike other countries where mobiles are charged more (usually close to 0.1 cpm) possibly due to IP networks that the operators use to terminate calls. VoIP providers also generally charge lower rates if a provider has termination routes to them (around 0.2 - 0.3 cpm). As far as I know, Circlenet doesn't bill based on the network you are calling, but rather on the prefix the number you are calling. For example, if you were calling 415-731-XXXX, the prefix will designate an AT&T landline number, with Circlenet you will still be charged the same rates if you ported this number away to say a VoIP provider. Other providers bill on a local routing number (LRN), so if the number you are calling have been ported away to some other provider, you will be charged at provider's rate instead of the prefix rates.

can we port of google voice number to circlenet?  I don't see anything on your website for this.  TIA

Sorry we can't port in numbers we are an outbound only service.

I don't have any affiliation or agreement with them at all but I personally recommend future-nine for your inbound service. I've heard good things from some of my customers that are also there customers and they seem very honest and straight forward with their pricing.

Sam

I'm finally registered.  Need to write out all the needed info so I don't forget how it did it.  ;)

I just registered with Callcentric for incoming calls.  If this doesn't work out, I'll check futurenine. 

After 1st setting up my Obi100 to use CircleNet and CallCentric, I wanted more flexibility and installed FreeSWITCH on a Linux box I leave on as a home file server.  I switched the Obi to register via SIP with the new FreeSWITCH PBX which handles the connections to CircleNet and CallCentric.

Each time I place an outbound call via CircleNet I start receiving a lot of suspicious looking traffic to a great variety of ports: 22, 23, 1900, 5000, ... and on and on from a great variety of IP addresses from all over the world although a good percentage are from China Telecom, Guangdong.  It starts as a flood and subsides to a trickle but continues on for many hours.  My router is configure to drop all this traffic and log it.  I use port forwards with remapping and only have two ports open for sip 5060 & 5080 internal both remapped to much higher external port numbers.  I have a cable modem with a dynamic IP and if I change my router's WAN MAC address and reboot I get a new IP address and the crazy inbound traffic stops.  Until I place another phone call.

In addition to this suspicious traffic it also looks like I'm dropping what might be desirable traffic from IPs that are registered to CircleNet because it is on a different port number from the one I've sent on.  Most of the time my outbound calls are handled correctly, though there have been times when audio only works in one direction and sometimes my calls are dropped usually around 90 seconds.  I don't know what is causing all of the undesirable inbound traffic and I'm wary to open up any additional ports until I have a clearer understanding of what is going on.  I've tried monitoring all traffic in/out of my router, both successful and dropped and I don't think my router or server has been compromised/virused and am guessing the problem is my unencrypted communications to/from CircleNet are somehow being snooped on by hackers and it triggers some sort of automated probing looking for ways to gain access to the computer running my PBX.

The FreeSWITCH documentation covers a variety of encryption option such as TLS, ZRTP, SSL, SRTP, etc. and I'm guessing I should enable one or more of these and that might stop the deluge of unwanted inbound traffic after each phone call.  However, I don't see any documentation on the CircleNet website regarding encryption so I'm not sure what if any of these encryption options they will support.  I'm fairly new to all of this, so any suggestions of how I should configure FreeSWITCH and my router to minimize trouble would be much appreciated.

Quote from: ToddAllen on May 17, 2014, 10:04:06 PM
After 1st setting up my Obi100 to use CircleNet and CallCentric, I wanted more flexibility and installed FreeSWITCH on a Linux box I leave on as a home file server.  I switched the Obi to register via SIP with the new FreeSWITCH PBX which handles the connections to CircleNet and CallCentric.

Each time I place an outbound call via CircleNet I start receiving a lot of suspicious looking traffic to a great variety of ports: 22, 23, 1900, 5000, ... and on and on from a great variety of IP addresses from all over the world although a good percentage are from China Telecom, Guangdong.  It starts as a flood and subsides to a trickle but continues on for many hours.  My router is configure to drop all this traffic and log it.  I use port forwards with remapping and only have two ports open for sip 5060 & 5080 internal both remapped to much higher external port numbers.  I have a cable modem with a dynamic IP and if I change my router's WAN MAC address and reboot I get a new IP address and the crazy inbound traffic stops.  Until I place another phone call.

In addition to this suspicious traffic it also looks like I'm dropping what might be desirable traffic from IPs that are registered to CircleNet because it is on a different port number from the one I've sent on.  Most of the time my outbound calls are handled correctly, though there have been times when audio only works in one direction and sometimes my calls are dropped usually around 90 seconds.  I don't know what is causing all of the undesirable inbound traffic and I'm wary to open up any additional ports until I have a clearer understanding of what is going on.  I've tried monitoring all traffic in/out of my router, both successful and dropped and I don't think my router or server has been compromised/virused and am guessing the problem is my unencrypted communications to/from CircleNet are somehow being snooped on by hackers and it triggers some sort of automated probing looking for ways to gain access to the computer running my PBX.

The FreeSWITCH documentation covers a variety of encryption option such as TLS, ZRTP, SSL, SRTP, etc. and I'm guessing I should enable one or more of these and that might stop the deluge of unwanted inbound traffic after each phone call.  However, I don't see any documentation on the CircleNet website regarding encryption so I'm not sure what if any of these encryption options they will support.  I'm fairly new to all of this, so any suggestions of how I should configure FreeSWITCH and my router to minimize trouble would be much appreciated.

Hi, you may want to try emailing CircleNet directly.  Your post looks more like a FreeSwitch ad.  I am sure if Sam can help he will, but really this looks out of place in this thread.  So far CircleNet works fine for most people.

Cheers...  :)

Quote from: ToddAllen on May 17, 2014, 10:04:06 PM
After 1st setting up my Obi100 to use CircleNet and CallCentric, I wanted more flexibility and installed FreeSWITCH on a Linux box I leave on as a home file server.  I switched the Obi to register via SIP with the new FreeSWITCH PBX which handles the connections to CircleNet and CallCentric.

Each time I place an outbound call via CircleNet I start receiving a lot of suspicious looking traffic to a great variety of ports: 22, 23, 1900, 5000, ... and on and on from a great variety of IP addresses from all over the world although a good percentage are from China Telecom, Guangdong.  It starts as a flood and subsides to a trickle but continues on for many hours.  My router is configure to drop all this traffic and log it.  I use port forwards with remapping and only have two ports open for sip 5060 & 5080 internal both remapped to much higher external port numbers.  I have a cable modem with a dynamic IP and if I change my router's WAN MAC address and reboot I get a new IP address and the crazy inbound traffic stops.  Until I place another phone call.

In addition to this suspicious traffic it also looks like I'm dropping what might be desirable traffic from IPs that are registered to CircleNet because it is on a different port number from the one I've sent on.  Most of the time my outbound calls are handled correctly, though there have been times when audio only works in one direction and sometimes my calls are dropped usually around 90 seconds.  I don't know what is causing all of the undesirable inbound traffic and I'm wary to open up any additional ports until I have a clearer understanding of what is going on.  I've tried monitoring all traffic in/out of my router, both successful and dropped and I don't think my router or server has been compromised/virused and am guessing the problem is my unencrypted communications to/from CircleNet are somehow being snooped on by hackers and it triggers some sort of automated probing looking for ways to gain access to the computer running my PBX.

The FreeSWITCH documentation covers a variety of encryption option such as TLS, ZRTP, SSL, SRTP, etc. and I'm guessing I should enable one or more of these and that might stop the deluge of unwanted inbound traffic after each phone call.  However, I don't see any documentation on the CircleNet website regarding encryption so I'm not sure what if any of these encryption options they will support.  I'm fairly new to all of this, so any suggestions of how I should configure FreeSWITCH and my router to minimize trouble would be much appreciated.

Calls dropped after 90 seconds usually means that pings going back to your device has timed out, and therefore your calls are terminated for non-response. You should make sure that your external SIP and RTP IPs are set correctly, and since you are using NAT for your Freeswitch, I suggest you look here:
https://wiki.freeswitch.org/wiki/NAT_Traversal
and under the "FreeSWITCH behind NAT" section for instructions on how to setup STUN.

Traffic to ports you mentioned are quite common, and I would consider them "background noise." Anytime you are on the Internet directly connected to the modem, you should expect to see some of these "scanner type traffic" to your device. These are harmless and I wouldn't consider them an attack unless you are not adequately protected (or if they saturate your link).

As far as encryption goes, I don't really see many providers actually supporting these. Some providers would allow you to tunnel into their network(s) via OpenVPN, although I don't think CircleNet offers this at the moment.

Good Morning ToddAllen,
We proxy all of the audio through our servers so the only traffic that you should see from circlenet should be comming from our sip server in Atlanta or Fremont CA. None of the traffic you are seeing from China Telecom is from us. We don't pass your IP address to any of our upstream carriers either so I can't see any way anyone outside of our network would see you?

Please open a ticket on this one and if possible send a screenshot of the router output to support@circlenet.us or even better a wireshark pcap if you can. I'm wondering if it is possible with your FW config that the listening port isn't open until after the first call is placed and your just not seeing the constant background scanning?

On the second issue the 90 second disconnect/audio issues, please open a ticket on these and if possible give us a specific called number and time when the problem occurred and we'll look into it and see if we can help.


As to encryption we don't do any kind of encryption outside of our network for the audio channels currently. If you are looking to encrypt your traffic between you and the provider I suggest callwithus, they have a VPN service that I think will do what your looking for.
Sam

Thanks, I opened a ticket regarding the dropped calls and will work on putting together the info for a 2nd ticket regarding the inbound IP traffic I'm concerned about.  Is support@circlenet.us an email address?  Would you prefer I cut and paste samples from a router log directly into the ticket or should I email a log file?  I want to do wireshark captures but it will take some time as I don't currently have wireshark installed and the last time I used it I remember it was non-trivial to get working and that was just to monitor LAN traffic.  This time I'll need to catch the traffic being dropped by the router's WAN interface and I'll have to look into how to do that.

I think you are right about some of the traffic being background noise, especially after it slows to a trickle.  Perhaps that would start up on its own if I force a new IP and waited a sufficient amount of time without placing a call, but I haven't specifically tried that yet and only started vigilantly monitoring router traffic after installing the PBX software and encountering difficulties.  But the traffic immediately after a call is more concerning as there can be a lot of it and some of it is from IPs registered to CircleNet and I don't understand why CircleNet's traffic would be on the various ports I'm seeing.

As for the comment from voiper1 suggesting my post might be an inappropriate attempt to promote FreeSWITCH, I only brought it up as I made a few calls ok when I used the Obi100 directly to CircleNet but after making the Obi100 an extension on the PBX I encountered the issues described.  There's little reason to promote FreeSWITCH as it is a free open source project.  I previously tried SipWitch which didn't seem to have the features I wanted or much documentation and Asterisk for which I failed to find sufficient noob friendly configuration guidance and couldn't get working properly.  It would have been easier if I had just upgraded to a more expensive Obi with more trunks though long term the free software solution has advantages.  And I chose to bring it up here as I wasn't sure it was an appropriate issue for CircleNet's ticket system, I had already been communicating through this forum and it seemed there were some fairly knowledgeable folks here who might have insight and advice.

Quote from: Sam_from_CircleNet on May 18, 2014, 03:24:23 AM
Good Morning ToddAllen,
We proxy all of the audio through our servers so the only traffic that you should see from circlenet should be comming from our sip server in Atlanta or Fremont CA. None of the traffic you are seeing from China Telecom is from us. We don't pass your IP address to any of our upstream carriers either so I can't see any way anyone outside of our network would see you?

Please open a ticket on this one and if possible send a screenshot of the router output to support@circlenet.us or even better a wireshark pcap if you can. I'm wondering if it is possible with your FW config that the listening port isn't open until after the first call is placed and your just not seeing the constant background scanning?

On the second issue the 90 second disconnect/audio issues, please open a ticket on these and if possible give us a specific called number and time when the problem occurred and we'll look into it and see if we can help.


As to encryption we don't do any kind of encryption outside of our network for the audio channels currently. If you are looking to encrypt your traffic between you and the provider I suggest callwithus, they have a VPN service that I think will do what your looking for.
Sam

ToddAllen,
If you'd like to paste directly into the ticket that would be awesome, if you have issues with that or if you need to attach a binary file like a pcap the email address is fine we check them both.

The audio traffic from calls made on our  network might come to you on lots of high number ports. Our SIP servers use port 5060 for setup and RTP and ports 10,000 to 20,000 for transporting the actual audio. NAT can cause problems with this if the NAT is also firewalling or performs PAT (port address translation). Often when we see half-duplex audio a NAT/firewall device is performing PAT or dropping one of the udp audio streams based on a firewall rule. I sometimes wish SIP behaved more like IAX (One port) but it doesn't.

If you are very security conscious about your inbound traffic and want to keep a default deny policy (And if you have a PBX believe me I understand why you would be!) you could send calls directly to one server cluster (for example atl.circlenet.us) and then white list just that IP with a permit any/any type rule. This has two downsides however, first if that cluster fails you will not reroute to another one and secondly there isn't a guarantee that we won't change it's IP address in the future.

Sam

Quote from: ToddAllen on May 18, 2014, 08:29:23 AM
As for the comment from voiper1 suggesting my post might be an inappropriate attempt to promote FreeSWITCH, I only brought it up as I made a few calls ok when I used the Obi100 directly to CircleNet but after making the Obi100 an extension on the PBX I encountered the issues described.  There's little reason to promote FreeSWITCH as it is a free open source project.

Its ok, I completely understand where you are coming from.  It just seemed out of place.  But glad Sam helped you.  His email gets replied to rather quickly.  It is amazing what the Obi can do as well as working with something free like FreeSwitch.  But many post things just to promote something or tear it down.  Posting about FreeSwitch and saying security issues with CircleNet seemed odd.  NO worries! Take it easy.

Cheers...  :)

Well, I finally bit the bullet and replaced GV with CircleNet on SP1. Voip.ms is on SP2 and I left it alone. I had not touched the OBI110 setup in several years and forgot everything about provisioning. I finally did it from the OBi Dashboard

Approved Service Providers --> Next --> Generic Service Provider:

Generic Service Provider: CircleNet
Primary Line for Outgoing Calls --> Checked
Service Provider Proxy Server: outbound.circlenet.us
Service Provider Proxy Server Port: 5060
Outbound Proxy Server: outbound.circlenet.us
User Name: Your assigned user name from CircleNet
Password: Your CircleNet password
URI: Blank

I initially had problems with the server, west.circlenet.us not registering (completing the call). When I changed it to outbound.circlenet.us, everything proceeded smoothly. This also happened with the Zoiper softphone on a Nokia Lumia 521. Sam_from_CircleNet may wish to look into this issue. Other posts say registration is not necessary and I do not see any place to explicitly register in the setup.

The quality of calls via OBI with CircleNet seems about on par with Voip.ms. Zoiper on a cellphone has sporadic quality issues with both CircleNet and Voip.ms  When placing a call  via OBI, I do notice a slightly longer delay with CircleNet from the time the call is placed until connection is made when compared with Voip.ms. This may be related to the server location. I am located in the Los Angeles area and using a Voip.ms LA server.

I intend to support CircleNet. I like their business plan; e.g. no bull s..t pay in advance plans, just keep a positive balance and you are good-to-go. Also, their minutes are about half the price of Voip.ms. In my case, this is largely irrelevant because I don't make many calls.

Hmm the no bull s..t telco, I like that :-) thanks baxtr. I did some research on your account (Atleast I'm 95% sure it's your account) and I think early on you might have bounced your password on the west server to many times and it fire walled you please try it now.

Also I'm hoping to make some changes this Saturday that will reduce the post dial delay.
Sam

Just chiming in as yet another very happy CircleNet user here !!
I am working it in as parts of both my home as well as mobile VOIP plans and fully agree with Baxtr in that this provider is good & deserving of support.

The details of what I've done thus far are posted in this thread if anyone is curious to know about it:
http://www.obitalk.com/forum/index.php?topic=7997.0

Thanks and Best Wishes to Sam & Company !!!

So far I find Circlenet to be working just fine as an outgoing service. I use Circlenet on a VG to call out on.

When calling international numbers from the USA using Circlenet, what is the prefix to use?
Is it "011", followed by country code, then number?

If anyone has made an international call from the USA using Circlenet, what prefix was used when calling out?

Thanks!

Jazzy dial 011 just like a call overseas from a traditional US land line.

Also thanks for the comments guys! We like to hearing from all of our customers but when happy customers tell others about our service it is a huge help to CircleNet.

We are engineers and we're really are terrible at marketing so we hope to focus on our service quality and to continue expanding our business mainly by word of mouth and community involvement like this. We have twice the customers now then what we had targeted in our business plan by this date and about 175% of the revenue projection.

So far so good!!!   ;D.

Sam

Quote from: Sam_from_CircleNet on May 19, 2014, 03:12:52 PM
I think early on you might have bounced your password on the west server to many times and it fire walled you please try it now.

Also I'm hoping to make some changes this Saturday that will reduce the post dial delay.
Sam

All is good ... I just placed a call with Zoiper using the west.circlenet.us server from my Lumia 521 to another cellphone and it connected just fine. I also called my home phone which is hooked to an OBI using CircleNet as the primary outgoing line with server, outbound.circlenet.us and it also connected. Great, prompt support, Sam and thanks.

We need to bump CircleNet up into the list of Service Provider Accounts on the OBiTalk page.

azrobert.. need your expertise in suggesting a way to route only international calls - starting with 011 or digits > 11 to use voice gateway and local calls through the configured SP. Is there a way to specify so that I can use a different voip provider for international calls.

Thanks in advance!

Quote from: azrobert on April 18, 2014, 10:11:47 AM

Quote from: Jumbo on April 18, 2014, 07:03:18 AM
Quick followup question on this.. if CallCentric is registered as SP2 and if I want to use CircleNet as outbound on SP2, what changes do I need to make?

Appreciate the help, thanks!

You can share an SP trunk with 2 services by using a Voice Gateway.
Voice Gateways are used with outbound only providers that don't need to register.
CircleNet fits this category.

Keep GV on SP1.
Define Callcentric on SP2

Define CircleNet on Voice Gateway 1:
Voice Services -> Gateways and Trunk Groups -> Voice Gateway1
Name: CircleNet
AccessNumber: sp2(outbound.circlenet.us)
DigitMap: (<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1aaa>xxxxxxx|<8:>011xxxxxx.S3)
AuthUserID: Your_CircleNet_ID (10 digit ID)
AuthPasssword: Your_CircleNet_Password

aaa is your local area code. This is used for 7 digit dialing.

Add to the beginning of the Phone Port OutboundCallRute:
{(Mvg1):vg1},

Continue to use GV as you are currently.

To use CircleNet dial as follows:
814805551212  or
84805551212  or
85551212  or
8011............

After May 15th change the Voice Gateway DigitMap to:

(1xxxxxxxxxx|<1>xxxxxxxxxx|<1aaa>xxxxxxx|011xxxxxx.S3)

Dial without the "8" prefix to use CircleNet.

[/quote]

Voice Gateway 1 DigitMap:
(011xxxxxxxxxx.S3|xxxxxxxxxxxxx.S3)

Add to the beginning of the Phone Port OutboundCallRoute:
{(Mvg1):vg1},

International or calls with 12 or more digits will be routed Voice Gateway1.
All other calls will be routed out your Phone Port Primary Line.

Thanks azrobert!

Quote from: azrobert on May 21, 2014, 11:49:49 AM
Voice Gateway 1 DigitMap:
(011xxxxxxxxxx.S3|xxxxxxxxxxxxx.S3)

Add to the beginning of the Phone Port OutboundCallRoute:
{(Mvg1):vg1},

International or calls with 12 or more digits will be routed Voice Gateway1.
All other calls will be routed out your Phone Port Primary Line.

Quote from: Jumbo on May 21, 2014, 02:07:21 PM
Thanks azrobert!

I forgot something.

Add the following AFTER the beginning parenthesis of the Phone Port DigitMap:
(Mvg1)|

Hello Obi community,
CircleNet put in some major code changes under the hood early this morning with the goal of reducing the amount of time between when you dial a number and that number begins ringing. Please let us know if these changes are helpful!
Thanks,
Sam

I now use Callcentric for inbound calls and Circlenet for outbound calls.  It has worked out fine.  I initially had a small problem with CircleNet not ringing the call for 8 to 13 seconds or so.  I wrote up a trouble ticket on a saturday.  If you can believe this Circlenet got right on the problem and with a few emails back and forth fixed the problem that weekend day.  I was impressed.

I too am using CircleNet and thus far am delighted with their wonderfully attentive support as well as the quality of the service itself.
This has been a 100% positive addition to my line-up of providers and I recommend it wholeheartedly.

Dudley,
Did you have to make any changes to your configuration? I've chosen the same setup, with a CallCentric DID and CircleNet for outgoing.

Ended up factory resetting my Obi100 then adding them both via the instructions at their respective sites (http://www.callcentric.com/support/device/obihai/obi100 and http://www.circlenet.us/drupal7/?q=node/15, with CircleNet on ITSP-A and CallCentric on ITSP-B.)

I also noticed the message from Sam saying they tweked things on their end, but I still experience a delay (maybe 4-6 seconds, albeit shorter than the 10 or so yesterday.) Would be nice to have response time be more in line with what people usually expect. Any suggestions?

Thanks!

Quote from: longhairedtech on May 24, 2014, 11:20:43 PM
Would be nice to have response time be more in line with what people usually expect. Any suggestions?

The Obi device is a small part of how long it takes for the other parties phone to ring. Unless I am missing something, there's not much you can do to reduce it.

The standard OBi digit maps introduce a delay of two seconds for ten and eleven digit dialling. A general digit map such as this would get rid of that two second delay:

Service Providers -> ITSP Profile A -> General -> DigitMap:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxxS4|011xx.S4)
Replace aaa with your local code.

This gives zero delay for normal ten and eleven digit numbers and four second delay for seven digit numbers and international. Generally, the more specific you can make your digit maps, the less delay there will be within the OBi.

The standard OBi digit maps introduce a delay of two seconds for ten and eleven digit dialling. A general digit map such as this would get rid of that two second delay:

Service Providers -> ITSP Profile A -> General -> DigitMap:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxxS4|011xx.S4)
Replace aaa with your local code.

This gives zero delay for normal ten and eleven digit numbers and four second delay for seven digit numbers and international. Generally, the more specific you can make your digit maps, the less delay there will be within the OBi.

Sorry for a newbie question, but does "Replace aaa with local code" mean the 3 digit area code?
Thanks!

It does.

That looks perfect. Thanks ianobi!

Quote from: ianobi on May 25, 2014, 03:43:50 AM
The standard OBi digit maps introduce a delay of two seconds for ten and eleven digit dialling. A general digit map such as this would get rid of that two second delay:

Service Providers -> ITSP Profile A -> General -> DigitMap:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxxS4|011xx.S4)
Replace aaa with your local code.

This gives zero delay for normal ten and eleven digit numbers and four second delay for seven digit numbers and international. Generally, the more specific you can make your digit maps, the less delay there will be within the OBi.

Quote from: longhairedtech on May 24, 2014, 11:20:43 PM
Dudley,
Did you have to make any changes to your configuration? I've chosen the same setup, with a CallCentric DID and CircleNet for outgoing.

No I did not have to change anything.  It turns out that one of their providers was not acting correctly, so they cut it out of the pack so to speak.  Once they did that, my outbound service has been completely normal.  Good luck with yours.

That works like a charm! Can't detect any delay vs. a standard landline delay.

Cheers!

Quote from: ianobi on May 25, 2014, 03:43:50 AM
The standard OBi digit maps introduce a delay of two seconds for ten and eleven digit dialling. A general digit map such as this would get rid of that two second delay:

Service Providers -> ITSP Profile A -> General -> DigitMap:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxxS4|011xx.S4)
Replace aaa with your local code.

This gives zero delay for normal ten and eleven digit numbers and four second delay for seven digit numbers and international. Generally, the more specific you can make your digit maps, the less delay there will be within the OBi.

This should get some attention

CircleNet LLC is planning on providing LIMITED inbound DID service along with our current outbound DID service. We intend to start this next week in our home state of Virginia if there is enough interest and if we can complete the required paperwork.

I'm thinking a price point of $3 monthly (All taxes and 911 included in that price) and .002 per minute without any advanced features at this time (Like voicemail). The catch is the account would have to have a Virginia address.

Any interest in being an early adopter that would be willing to be patient with us as we squash any bugs? If so please if you already have a CircleNet account and you meet the residence requirements open a ticket or if you don't yet have an account (And why the heck don't you!) please email sales@circlenet.us.

Thanks,
Sam

The inbound DID service is now officially available for residents of Virginia or any non-US customers (Including Canada).

We offer US, Canadian and UK DIDs now, we decided on US pricing of
$2.25 monthly and $.75 in 911 fees  plus $.002 per minute and a 5% state communications tax

Canadian pricing of
$2.50 per month plus .002 per minute and this does include 911.

Thanks!
Sam

CircleNet is looking to expand our incoming DID offer nationwide but we also want to make sure that we can grow at a sustainable rate. So if you are in ANY state and interested in this offer please email sales@circlenet.us, this will help us decide in what order that we should add new states. The states with the most requests go to the top of the list.

Thanks!
Sam

So far my setup is working fine with Callcentric and Circlenet.  I think that incoming is appealing but for me at least I don't have a need to changeover.  My only issue is that the * codes do not work and dialing without a * code always puts a 1 in front of it on my OBI.  Do you have any plans to make the * codes work or announcement regarding the 67?  Maybe azrobert you can help me prevent a 1 from being added automatically each time I dial?
Do I just change the DigitMap and remove the 1's?
(1xxxxxxxxxx|<1>xxxxxxxxxx|<1aaa>xxxxxxx|011xxxxxx.S3)
to
(xxxxxxxxxx|<aaa>xxxxxxx|011xxxxxx.S3)

?? 

Cheers  ;)

Hello voiper1,
That one (* codes) has been on our dev list for a few weeks now and even though it seems like it should be simple it's been a tough nut for us to crack. I'll post here when it's ready.

Thanks,
Sam

Quote from: Sam_from_CircleNet on June 06, 2014, 11:17:03 AM
Hello voiper1,
That one (* codes) has been on our dev list for a few weeks now and even though it seems like it should be simple it's been a tough nut for us to crack. I'll post here when it's ready.

Thanks,
Sam

Thanks.  I did not expect it to be simple.  Mainly the issue for me is removing the 1 on the obi.  Of course the * codes would be nice but I work around it.

Thanks...   ;)

Hi Obi folks,
Sorry I've been absent lately but we haven't forgotten about you! I wanted to let the group know we now have an official twitter account for CircleNet.

https://twitter.com/circlenetllc

I'm hoping to keep it up to date with specials and more importantly status updates whenever there is a service affecting issue.

Thanks!
Sam

I wanted to let the obitalk forum know that CircleNet is having a fourth of July special, if you order a new inbound number before noon EST on Sunday there aren't any monthly fees until 9/1/2014.

Thanks!
Sam

Very new to Obi, switched to VIOP to save cash because we need to keep costs low.  Was using Anveo for in and outbound but saw the Circle Net post and tried it for outbound.

Sam took the time to review the business and help correct my configuration errors and we are running well.  Right now the most effective set-up for us seems to be Anveo in and Circle Net out.  Other than having to turn the volume down on the headset the calls are just as clear as out POTS line. 

You would think that for our small account Circle would have just sent me to the FAQ and forms page but the fact that they took the time to discover what the OBi config error was and determine an easy change for me to make tells me they are in it for the long term. If they maintain this level of service they should be golden.

Moving into our new building we will be able to can AT&T and save a grand a year.

Hyrb,
Thanks! We don't intend to change a thing and I'm glad it's all working well for you.
Welcome aboard!
Sam

A personal usage note for anyone interested:
We have 2 accounts with Circlenet due to geographical circumtances currently in effect, and have been using Circlenet for hours at a time with excellent quality and zero drops.

When setting this up on multiple devices Sam was always helpful and the offers made by Circlenet are the most generous I have seen in reading too many offers to remember (I made notes to compare).

Thanks to Sam & Company for a very good, reliable & affordable service.

CircleNet would like to let the Obi world know that we now support CNAM caller ID names on our inbound DIDs.

Happy Calling,
Sam

I am not sure if this thread is still live?
Can someone help me here. I am using my old OBI110 with Callcentic as incoming and CircleNet as outgoing. Suddenly my outgoing stopped working and I am getting Register Failed: 401 Unauthorized message for CircleNet on obi dashboard. I have put the password multiple times from SIP Device configuration of circle net but not working. Please help

Quote from: nang on March 29, 2019, 08:28:47 PM
I am using my old OBI110 with Callcentic as incoming and CircleNet as outgoing. Suddenly my outgoing stopped working and I am getting Register Failed: 401 Unauthorized message for CircleNet on obi dashboard.

I'm getting the same. My guess is that Sam is working on it right now.

https://www.dslreports.com/forum/r32339204- (https://www.dslreports.com/forum/r32339204-)

Thank you and good to know that it is not just me.

Should be working now.