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October 10th, 2022 *** Important notice to OBiTALK customers*** Current status and outages can be found here. Information about the EOL support for the OBI200 series of products can be found here.

Frequently Asked Questions

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Google Voice on the OBi
OBiTALK
Troubleshooting
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Other VoIP Service Providers with the OBi
About the OBi
OBi202
OBi IP Phone
OBiWiFi
OBiLINE
OBiEHS
What is OBiWiFi? How does it work?
The Obihai OBiWiFi wireless adapter allows a USB-equipped OBi device, like the OBi202, to connect to the Internet over a Wi-Fi network. With OBiWiFi, you have the freedom to place the OBi VoIP phone adapter anywhere within range of your Wi-Fi network. With OBiWiFi connected to your OBi202 VoIP device, as long as you have the proper credentials to connect to the network, you can connect to any Wi-Fi access point or hot spot to make and receive phone calls with the phone(s) attached to your OBi.

OBiWiFi

I’m unable to set up the OBiWiFi5G dongle on my OBi device.
Where can I purchase OBiWiFi?
How do I set-up OBiWiFi?
What is the range of OBiWiFi?
I am using WEP encryption in my router
Configuring your wireless AP for WEP with OBiWiFi
Will my call quality be affected with OBiWiFi?
Which Wi-Fi standard and frequency does OBiWiFi support?
What security and encryption protocols does OBiWiFi support?
Can I use the OBi202 with OBiWiFi as a wireless bridge?
Can I use the OBi202 with OBiWiFi with a 4G or LTE Hot Spot?
Why cant I sign in to the special web page for OBiWiFi set-up & configuration: http://obiconnect.com/wifi?
What should I do if OBiWiFi does not get receive a signal after I have set everything up?
I dont see my Wi-Fi network showing up. What should I do?
I am not able to connect OBiWiFi to my corporate/business network. What should I do?
My OBiWiFi status keeps showing Connecting and then Authentication fail. What should I do?
Can OBiWiFi store more than one Wi-Fi network?

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Polycom, Inc.
6001 America Center Dr
San Jose, CA 95002

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1 888 248 4143 Mon-Fri 8 am to 4 pm PST
OBiTALK

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