August 20th, 2024 *** Important notice to OBiTALK customers*** The OBiTALK service has reached it's End of Life period and will be decommissioned as of October 31st, 2024. More information can be found here.
Important Notice: Effective 26th September 2024, all users will be required to complete a mandatory password reset upon logging in. This security measure is being implemented to enhance the protection of user accounts. We appreciate your cooperation and understanding in this matter.

Frequently Asked Questions

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Approved Service Providers
Google Voice on the OBi
OBiTALK
Troubleshooting
SIP ALG Issues
Other VoIP Service Providers with the OBi
About the OBi
OBi202
OBi IP Phone
OBiWiFi
OBiLINE
OBiEHS
Does the OBi support Caller-ID?
Yes. The OBi supports Caller ID in as far as the OBi endpoint is configured correctly and the services being utilized on the OBi are also delivering the Caller ID (and the Call Waiting Caller ID) to the OBi as part of their service. Please note that Google Voice supports Caller ID number only. Caller ID name is not supported by Google Voice. Most all SIP-based VoIP service providers support Caller ID name and number.

About the OBi

End of Life Announcement: OBi100 and OBi110
What is the difference between the OBi202, OBi100, and OBi110?
Do I need to leave my computer on to make and receive calls with the OBi?
How good is the voice quality with the OBi?
Does faxing work with the OBi?
How is the OBi unique compared to other VoIP devices?
How many VoIP Service Providers can I configure with the OBi?
What is the OBi and how does it work?
What do I need for the OBi to work?
How does the OBi work with a VoIP service?
How do I make calls with the OBi & what is Primary Line to Call Out?
Does the OBi support three-way conferencing?
Are my calls made with the OBi secure?
What calling features are supported with the OBi?
Do I have to pay a per minute charge to use the OBi?
If I do not have a landline, can I still use the OBi?
If I move, do I have to do anything to get the OBi working at my new home?
How does voice service bridging work with the OBi?
Do the people I call need an OBi at their end for the calls to be free?
Do I need to use a PC with a headset or buy an IP phone to use the OBi?
What phone number (or numbers) is associated to the OBi?
If the Internet goes down at my home, can I still make calls with the OBi?
If I have a question about the OBi, who do I ask?
Is there a warranty for the OBi?
How do I use the OBi with my mobile phone?
Will the OBi device work with my cordless / DECT telephone?
How does the OBi compare to a VoIP service that uses an stand-alone analog telephone adapter?
How does the OBi compare to a VoIP service that uses a computer program and a headset?
How does the OBi compare to a VoIP service that uses a PC and a USB dongle telephone adapter?
Can I use the OBi with, 4G/WiMAX/LTE, satellite or a 3G wireless or Internet service?
How do I add an Internet telephone service to work on the OBi?

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