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Notice to Google Voice users: Google is updating their security protocols that requires a firmware upgrade on your OBi device. In order for you to keep using the service, we will perform a system-wide firmware upgrade to all online devices registered to Google Voice at Thursday 8/5/2021 5:00pm PDT. Please keep your devices online so it can be part of the scheduled upgrade. For the devices that are not online during the upgrade, you will need to manually update the firmware. To do so, please refer to instructions on how to upgrade your firmware to the latest version. You may also start upgrading your firmware before the scheduled upgrade mentioned. Thank you for your cooperation -Team OBiTALK

Frequently Asked Questions

How do I make calls with the OBi & what is Primary Line to Call Out?
By default, OBi devices which come with an analog (PSTN) line port (such as OBi110) will use this as the Primary Line for outbound calls. This means that when you make an outgoing call either from the OBi attached phone or the OBi Attendant, you do not need to first dial a service route access code. Up to two (2) Google Voice or SIP-based based VoIP services can be added to an OB110 or OBi100 (OBi202 supports up to 4). The OBiTALK Service Provider set-up screen gives the user the option to select one Voice Service Provider as the Primary Line. When you want to make a call via a service that is not the Primary Line, dial that service's access code before the destination number. The service route access codes are defined as:
** 1 : Voice Service Provider 1 (Google Voice or SIP)
** 2 : Voice Service Provider 2 (Google Voice or SIP)
** 3 : Voice Service Provider 3 (Google Voice or SIP - OBi202 only)
** 4 : Voice Service Provider 4 (Google Voice or SIP - OBi202 only)
** 8 : LINE Port (PSTN) Service Provider (OBi110 only)
** 8 : Paired Cell Phone Service (OBi202 with OBiBT only)
** 9 : OBiTALK Network

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