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October 10th, 2022 *** Important notice to OBiTALK customers*** Current status and outages can be found here. Information about the EOL support for the OBI200 series of products can be found here.

Frequently Asked Questions

How do I make calls with the OBi & what is Primary Line to Call Out?
By default, OBi devices which come with an analog (PSTN) line port (such as OBi110) will use this as the Primary Line for outbound calls. This means that when you make an outgoing call either from the OBi attached phone or the OBi Attendant, you do not need to first dial a service route access code. Up to two (2) Google Voice or SIP-based based VoIP services can be added to an OB110 or OBi100 (OBi202 supports up to 4). The OBiTALK Service Provider set-up screen gives the user the option to select one Voice Service Provider as the Primary Line. When you want to make a call via a service that is not the Primary Line, dial that service's access code before the destination number. The service route access codes are defined as:
** 1 : Voice Service Provider 1 (Google Voice or SIP)
** 2 : Voice Service Provider 2 (Google Voice or SIP)
** 3 : Voice Service Provider 3 (Google Voice or SIP - OBi202 only)
** 4 : Voice Service Provider 4 (Google Voice or SIP - OBi202 only)
** 8 : LINE Port (PSTN) Service Provider (OBi110 only)
** 8 : Paired Cell Phone Service (OBi202 with OBiBT only)
** 9 : OBiTALK Network

About the OBi

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