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{"logged_in":false,"webrtc_call_url":"call_auth_json.php","cinfo":{"checked_login":true,"captcha_url":"\/obinet\/services\/webrtc\/webphone2\/showcaptcha.php","chkcap_url":"\/obinet\/services\/webrtc\/webphone2\/check_captcha.php","rcap_img_url":"\/obinet\/images\/Refresh.png"},"gateway":false,"spdial":false,"mydevices":[],"__ua__":"obihai\/webphone","__obiplus__":0,"__cid__":0,"__tag__":"fe6e9e3ab26d3d13a868800c89646ce5-109732393","__userid__":null,"__cname__":null,"__fromURL__":"","__scramble__":1,"hprefix":"\/obinet\/services\/webrtc\/wp2\/","all_script":"lib\/all.min.js?v=1423017549","audio_files":{"auRbtone":"audio\/ringbacktone.wav","auKeyBeep":"audio\/440.wav","auHoldTone":"audio\/800.wav"}}
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Frequently Asked Questions

How to do I set-up and collect a syslog from an OBi device?
Here are the instructions on how to set-up your OBi so that it sends debug messages to the IP address x.y.w.z and port number ppppp. You will replace x.y.w.z and ppppp with the actual IP address and port number where your syslog server program is running.

Step 1. Find your OBi's IP address. From phone handset attached to the OBi, press ***1. The OBi's IP address will be announced.
Step 2. Configure the OBi's parameters for where to send debug messages. Open the OBi's web page (http://OBi-IP-address) and navigate to System Management/Device Admin/Syslog. Fill-in the 'Server' parameter with x.y.w.z, and 'Port' parameter ppppp . if different than default (514). Note that ppppp must be in the range 1 - 65535.
Step 3. Enable logging of SIP Messages for SP1 (or SP2) From the OBi device web page Voice Services settings, go to the SP1 Service (or SP2 Service) settings. Change the 'X_SipDebugOption' parameter to 'Log All Messages.'

You can download the program here.

Note: If your OBi device is managed from within OBiTALK, you have the option of configuring the syslog parameters from the OBiTALK-based OBi Expert Configuration web pages.

Troubleshooting

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